I took my ring in to have a stone replaced. When I called to check the status, they told me that the ring was bent and the stone could not be replaced. I went to pick it up and when I took it out of the bag, the ring broke into two pieces on my hand. I was heartbroken as I had had the ring on my fingers for 37 years with no problems. After much commotion they agreed to fix it, but I had to go back twice until they got it to the state that it was originally in. The owner would not accept responsibility and was arrogant. Do not take jewelry to be fixed here!!
Cons: ring was broken instead of being fixed