I am very active with my dog. We go hiking frequently and he likes to swim in the lake behind my house. Doing these things with him causes him to get very, very dirty. This is my first dog and I know nothing about dog grooming. A friend told me that she takes her dog to Kennelwood and she loves it. I called and scheduled an apoinment and they were able to get my dog in the next day. I ordered a bath and the spa treatment for him. They said the spa treatment was great for dry and itchy skin. I also ordered for his nails to be filed instead of clipped and had his teeth brushed. WOW! When I picked him up I could not beleive that this was the same dog. His coat was so shinny and soft. He smelled amazing also! His nails were nice and smooth as well. I decided to schedule an apoinment in advance and by doing so I was able to get money off of his next bath. The staff was very friendly and the whole process was very easy.