Kenmore Mercy Hospital

What every happen to AM care giving a bath . Pm care changing beds answering light . Explain to pts why they cannot havePain meds more

It's bad when you have to wait 45 minutes from pain pill . No reason from the staff . You could ring the bell maybe someone will answer 10 to 15 minutes later. more

Try to put my mom in a nursing home that we refused early in the day. Than at 3 45 inform that they had discharged her and going to send her their. Discharge planner leaving at 4 pm . Fight the discharge and found her rehab on our own this place does not care more

Love Kenmore Mercy Hosp. You are treated special there. They are empathetic and helpful to your needs. The Dr.s, Nurses and all staff are so sweet and kind. They do whatever they can to make you comfortable. After my surgery, they were very attentive and made sure I was comfortable. I trust this Hospital for all my needs. ???. more

VERY VERY long wait times, then you won't mind going to Kenmore Mercy Emergency Room. Kenmore Mercy is part of the Catholic Health System of WNY. I have had to take my children to Kenmore Mercy on a number of different occasions over the past 15 years. I have had to use the ER three times for myself and neither time was a pleasant experience. The first time I had sever epitaxis (nosebleed), and it took them 45 minutes to get me into the back to be seen, and another 3 hours for a Physicians Assistant to see me. Not a doctor, a PA! The second time I had an anaphalatic (severe allergic) reaction to something I had eaten. It took them over an hour to get me into the back, and it took them another hour for someone to see me, another 2 hours for tests to be run, and then FINALLY get me on an IV of andreline & steroids. That was the most unpleasant experience. I have small veins and the nurse would NOT listen to me when I told her to use the large vein in my foot. She poked me 5 times in 5 different places, until I was completely in tears and starting to bruise. Finally, another nurse came in and put the IV in my foot. Third time, and LAST time we used Kenmore Mercy ER, I broke my ankle. Took them over 3 hours to get xrays, read them and give me an Ibuprofen for pain. THEN, I had to go to an orthopedic surgeon's office to get casted. They did NOT have casting capabilities on premise, like the other hospitals in the area. No more Catholic Health System for us! We've used other hospitals in the same system with the same negative results. more