Kendall Regional Medical Center

The care in the intensive care unit iOS below the standard of care Unfortunately we had to go there by emergency helicopter. The intensivist MD provided under standards of care.The ICU MD admitted that it is very difficult to care to care for the 39 patients in their care. Tests that were required to just meet standards of care we're not ordered. We had to stay almost 24 just to make sure minimal care was provided Daily bloodwork, Chest X-rays and ABGs were not done. We were left alone with our critically ill loved one. There was not follow thru on administration of medications, procedures or tests If we were not medically knowledged treatments would not be done I would never want someone I know cared for in the ICU The nursing staff was overworked and also gave poor care. The nurses were inexperienced. There was no one available to help when their patients needed more experienced care Basic nursing skills lacked Example turning a critical comatose pt every two hours . To administering a drug that two hours earlier caused the pt to be severely hypotensive A nurse with a cold that wiped her runny nose with her hand entered the room without using the sanitizer We asked several times to talk with the nursing supervisor with no avail. The social worker was inept. We were looking into transferring our loved one to rehab He handed me a pamphlet that was inappropriate to his needs. I had to literally had to in his office and show him how to go to the site to make the referral. more

I gave birth in this hospital 3 years ago. I hated it. I wish I would have been able to deliver some where else. THe nurse was rude and the staff was not concerned about my well being. THey wanted to rush the process along. I was not having it and I told them that they have to let nature takes it course. I would progress on my own time. They just wanted to shoot me up with drugs to have my baby with no regard to waht I wanted. I dont like needles and asked the nurse to do it real quick. Well she had to poke me 3 times cause she couldn't do it right. I really dont reccomend them for there labor department. more