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Kelly Honda - 93 Reviews - 540 Lynnway 1A, Lynn, MA - Other Reviews - Phone (781) 595-5252

Kelly Honda

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540 Lynnway 1A
Lynn, MA 01905
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(781) 595-5252
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Kelly Honda - Lynn, MA

Reviews

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Best

My husband and I had a wonderful experience with everyone we dealt with at this dealership. Everyone was friendly, made sure we understood all the paperwork. Our only complaint ...

Worst

Some time ago I took my 2006 Honda Pilot into Kelly Honda to have a scraping sound from both rear and front wheels checked out; a young mechanic and myself, I was asked to join to...

My husband and I had a wonderful experience 5/18/2011

My husband and I had a wonderful experience with everyone we dealt with at this dealership. Everyone was friendly, made sure we understood all the paperwork. Our only complaint was that when we picked up our new vehicle, the inspection sticker had not been done and we thought that it would be. We were given a voucher for the sticker and it didn't take long but it was one hassle we thought was going to be taken care of for us. more

They have been flexible, efficient, and considerate 5/16/2011

With my old car, the dealership (which was not convenient to where I lived or worked) did oil changes by appointment only. It became such a pain in the ass that I started going to a local Valvoline instead (the one on Western Ave in Lynn: they're great). So when my new car needed an oil change, I called Kelly Honda to make an appointment. But they said don't bother: just bring it in when it's good for you. Which I did. They took the car right away, and I had it back in about 15 minutes. Then they told me that the first oil change is on the house. Daddy likey! Later came the recall notice in the mail. Evidently, some wire that runs from the electric motor behind the rear seat to the gas motor up front had some risk of catching fire if a lot of weight was placed on it. Well, I seldom have rear seat passengers, so I wasn't too concerned. I intended to take care of it, but I wasn't in a rush. Weeks went by, and I still hadn't done it. So the dealership called me to make an appointment (and by doing so earned *major* points with this procrastinator!). I thanked them for proactively calling me and made the appointment. Then, the morning of the appointment, something came up, and I realized I wouldn't make it in time. So I called the service department to reschedule. Again, they said, don't sweat it. Bring it in today when you can. Which I did. They told me to expect it to take an hour or so, and that's about how long it took. Obviously, since it was a recall, there was no charge. Anyway, when I bought my Saturn, I didn't factor in the importance of the dealership's service department. When that car shat the bed, and I needed to get another car quickly, I went to Kelly Honda because 1.) I knew I wanted a Civic Hybrid, and 2.) frankly, Kelly Honda is just a few minutes from where I live. So even though my experience with Kelly Honda's service department has been limited, they have far and away exceeded my expectations. They have been flexible, efficient, and considerate. And that, in turn, has made the car owner more

Great overall experience 5/13/2011

I have now bought two cars from Kelly Honda (2004 and 2010). Great overall experience and knowable sales staff both times. One both occasions price was lower than other Honda dealerships. The only issue I had is I had to wait a long time for the business manager for financing. Kelly Honda offered me two free oil changes for my wait. A+ more

Professional, quick, and efficient 5/12/2011

I went to Kelly after a horrible experience at Honda Gallery. Not only did Kelly give me more for my trade, I got an extremely beautiful car for a great deal. Dennis and Michael were extremely professional, quick and efficient. I had done my homework and knew what I wanted and they made it happen. I had my own financing, but Boolis was extremely knowledeable, professional and efficient. He got me a better rate and I was approved in minutes. I left the dealership extremely happy and I can guarantee that Kelly now has a customer for life. more

Was pleasantly surprised by the team's professionalism 5/5/2011

Bought a car here in 08, and was pleasantly surprised by the team's professionalism. No high pressure, upselling, or shenanigans. Made the whole process simple - I had totaled my last vehicle and they even lent a loaner for a couple days until the new ride was ready. Didn't need to negotiate that in, just a courtesy. Thankfully no history with the service dept. Free carwashes included with the purchase - forever. --Tom more

Excellent service 4/4/2011

It's excellent service here at kelly honda they do a great job and they made me feel very comfortable. more

Excellent 3/30/2011

Over all experience was excellent. Assad was excellent, very professional and customer focused. more

the best! 3/28/2011

Julie,Walter,Sergey, Paul P,Joe T and Ariel are the best! more

Julie,Walter,Sergey, Paul P,Joe T and Ariel are the best! 3/23/2011

Julie,Walter,Sergey, Paul P,Joe T and Ariel are the best! more

fast friendly efficient 3/21/2011

fast friendly efficient more

I had a terrific experience 3/17/2011

I had a terrific experience with my service at Kelly Honda. Everyone I interacted with made the experience very easy, simple and pleasant. I definitely felt looked after and will be going back to Kelly Honda for all of my future service! more

pleasantly pleased 3/14/2011

I have been pleasantly pleased with any and all service I have received from the service dept. more

courteous and professional. 3/8/2011

I am pleased to say that I found your your sales and follow up service courteous and professional. more

Very Pleasant and you made me feel important. 2/25/2011

Very Pleasant and you made me feel important. more

Very good. Polite staff, clean showroom. 2/24/2011

Very good. Polite staff, clean showroom. more

We have always considered your service department as the best in the area. 2/22/2011

We have always considered your service department as the best in the area. more

Overall serice is experience is positive 2/8/2011

Overall service is experience is positive more

courteous 2/4/2011

I am pleased to say that I found your your sales and follow up service courteous and professional. more

they were very good 1/27/2011

they were very good more

asset 1/26/2011

I am pleased to say that I found your your sales and follow up service courteous and professional. George Sprague is a tremendous asset to your company more
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  • Hours:

    Sun 11:30am-5pm, Mon-Thu 8am-8pm, Fri-Sat 8am-6pm
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