I went in here looking for a small SUV. I hadn't decided which one I wanted yet so I knew I wasn't going to buy tonight. I told this to the man as soon as he met me in the parking lot. He was very patient with me. After we looked at some models, he led me into the showroom and we went over what the consumer reports said about Toyotas. I was very impressed. I left there knowing that if I was going to buy a toyota, I was going to buy it from this place.