My husband and I went for dinner last night and it was our second time visiting The Keg. Our first trip was pretty good but last night was awful. I ordered the New York Classic medium-rare and my steak was well done and very tough - almost completely gray inside. My husband ordered prime rib, which was decent, but not stellar by any stretch. Unfortunately, the waitress NEVER came back to see how we were, so I wasn't able to tell her. After dinner, our coffee was undrinkable, watery, worse-than-the-worst-diner-coffee and when we complained, they made a fresh carafe of the same terrible coffee. Our dessert, some sort of mocha ice cream pie, had freezer burn, but since we never saw the waitress after she delivered it we weren't able to tell her that either. When the waitress finally brought our check, my husband gave her his card BEFORE she walked away, but it still took over 15 minutes for her to bring it back for a signature. I eventually had to ask someone else to get it for us. Overall, the food was mediocre, the coffee horrendous and the service even worse. Our waitress would disappear for VERY long stretches and we were in a corner where few other waitstaff passed. Although we were seated immediately, ordered our drinks and food right away and did not have appetizers, it took us over 2 hours to have dinner, coffee and dessert and get out of there. We had been so excited to find a good, well-priced steakhouse nearby, but now we are not sure we'll ever go back.
Pros: quick seating, no reservations needed
Cons: loud, service, parking, coffee