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Kaufman Real Estate - 9 Reviews - 352 S Broadway, Lexington, KY - Real Estate Agents Reviews - Phone 233-7474

Kaufman Real Estate

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352 S Broadway
Lexington, KY 40502
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233-7474
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Reviews

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Best

Kaufmann Properties was extremely professional and kind during my experience. Any of the negative reviews on here are bogus because the property manager literally tells you what y...

Worst

Worst experience dealing with the property manager. She makes up reasons to take your security deposit

Great expereince 7/25/2018

Kaufmann Properties was extremely professional and kind during my experience. Any of the negative reviews on here are bogus because the property manager literally tells you what you can and cannot do, and if you aren't sure, well look in your lease (seriously people, we are adults)! The properties are inexpensive, the maintenance is fast and the manager is more than helpful when addressing issues and concerns. People want to say she is 'cold' on the phone, but she's not. She is a business woman and says the same thing to every single person. Be a good tenant and there won't be problems. Be a bad tenant and you will hear from the property manager. If you are looking for an inexpensive property in downtown Lexington or close to campus and want to know it will definitely be taken care of, then check them out. more

Doesn’t deserve a star 6/23/2018

Worst experience dealing with the property manager. She makes up reasons to take your security deposit more

Stay away from Kaufman properties 5/29/2018

Horrible, run down property. Infested with bugs and mice. Demands that the tenant get up on a ladder and clean gutters or additional charges are added. Takes amount of security deposit she feels like for no reason. The representative is a nightmare. Having to give 1 star hurt. more

HORRIBLE 5/26/2018

The house we rented was infested with mice and bugs. As a RENTER you are expected to take care of things that you would be responsible for if you OWNED the place. Broke college students cannot afford to buy or have a lawnmower. We were also required to clean out the gutters, and get rid of the mold that started growing on the bathroom walls. Basically anything that happened was your financial responsibility. The landlady is literally horrible. The house was essentially falling apart and it was way overpriced. Like honestly, WE should have been getting paid to live there. This company is garbage. Do NOT rent from them. more

Beware 12/16/2017

The woman who is in charge is the devil itself. You better be the most perfect being, and you still probably won't be worth her time. First off, we had a horrible mouse problem that was so bad that it had to have been there before we moved in (confirmed by downstairs neighbors) and was told removal would have to be on our own dime. When I asked for a copy of the lease (never received one) I was refused. They also never told us the house was a literal 5 feet away from a halfway house that was mostly child molesters. When I went to move my new office called for confirmation of my current lease, and they refused to provide it and said that I never paid my rent on time (it happened once and I called and let them know it would be 2 days late due to legit circumstances). My new residence said that they've never been treated so poorly by someone in her life, especially in the same line of work. Another girl took over my lease and they tricked me (it was sprung on me and I should've read the fine print) into signing over my security deposit to this other girl. The girl refused to give me money for it and said Kaufman would have to be the ones to take the money. I called to ask if she'd help me out with this situation since they're the ones to put me in it and the office woman seriously hung up on me. It's not worth the stress trust me. I was actually scared to review because of retaliation. They actually went onto Google reviews and replied to every review on there saying it was all of the tenants' faults and were very immature. more

Don't rent from Kaufmann 7/21/2017

Find somewhere else to rent. The property manager is a nightmare--she is easily the rudest person I have ever met. I have no idea how she is functioning in society--how in the world does she keep her job? She is a horrible representation of Kaufmann properties. I thought she would get nicer as she saw that we took care of her property, but she continues to evade our questions and I'm fairly sure she will continue to do so. We have been continually told things like, "this is our last conversation on the matter" and we have yet to break a single rule and have made our deposit, etc., on time. Kaufmann's website says they have a 50% renter retention, but I have no idea how that can be. This is the worst renting experience we have ever had. Please go somewhere else. Don't make the same mistake I did. more

ellenfellen@gmail.com 5/16/2017

I can't even explain to someone that renting from here would be one of the biggest mistakes they will ever make. The manager at this place is one of the worst human beings I've ever met in my life. You will experience her mental instability immediately when you try to fill out an application to live in a house from their properties. Your immediate gut instinct will be that the woman is just rude and you will think to yourself, "Well, I'll be a good tenant. I won't have issues with her." From that point on after you have signed the lease, your whole life will be shaken. You will be stalked, taunted, emails will be sent to you over petty things . If you try to talk to her about it, you will be treated like a slave and will be whipped into her commands or else the charges will just keep rolling in. If you question anything she does, she will make sure that you pay the price by tacking horrific unfounded charges onto your rent. She will claim they are due the same time as your rent and if you don't pay, you will be evicted . You think that you can fight her in court but then you realize the court systems are crazy, time consuming and possibly more expensive than the costs she demands. You will end up, evicted, nowhere to live, owing 2-3 thousand dollars, lose your entire deposit even though there are no damages and stand there in the end wondering what in the hell just happened with your head spinning. Your choices are to be homeless in the middle of a semester or pay the hundreds of dollars she demands. It is important that you really try to find somewhere else to live besides renting from Kaufmann Properties. The woman running it is a cold hearted woman who will take you for all you have and hang you up to dry. more

If you see a KAUFMANN Properties sign...KEEP DRIVING!!! 4/8/2017

If I could give zero stars I would. I have tried all week to view rental properties near campus for my daughter. First, the lady that answers the phone is very COLD ( to put it nicely)...was told to read their website before I could schedule to view a property...I went back and read the 'qualifying requirements"...called back and I got the run around. Its hard enough to find a rental property but this group either doesn't want to rent out or they just dont feel its a priority. One would think that they would be more than willing to show a property...I wonder how mr. ben kaufmann would feel to know that his employees really aren't trying that hard. yes, I would have gladly signed the lease for $900 per month but, since I could even break thru the ice-queen to even have an opportunity to view the property...I WENT ELSEWHERE!!! We are still looking for the perfect place for my daughter for next semester but , believe me, if there is a "Kaufmann properties" sign out front....WE KEEP DRIVING!!!! more

Kaufman Real Estate 8/19/2005

Kaufman Real Estate has a number of rental in the University of Kentucky area. These properties are geared toward students and are of course way over priced. Kaufman counts on the inexperience of these renters to allow them to offer poor service. It my experience I averaged at least 3 weeks of calling and leaving messages everyday before my call was finally returned, sometimes it was even longer. I was then told that "spending more than 3 minutes on the phone with a renter was a waste of the agents time" Stay away from any properties offered by Kaufman and save yourself many headaches. more
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