Karl's Baby, Children's, & Teenage Furniture

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724 Chestnut St
Philadelphia, PA 19106

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(215) 627-2515
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Main categories:

Furniture

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Children's Clothing

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Home & Garden

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Retail Shopping

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Apparel

Reviews
( 32 )
( 3 )
( 0 )
( 2 )
( 11 )

Best

I want to compliment the delivery team from Karl's. We had purchased an 8 piece floor sample bedroom set from my 13 year old daughter. The weather was extremely warm but these guy...

Worst

Most of their furniture is beautiful & high quality and their prices are competitive, but their customer service is AWFUL. They do not return phone calls, do not fix problems in ...

Excellent Customer Service 11/10/2011

The staff here is really nice, they really know their stuff. I had lost some pieces to a crib that I had gotten from you all and one of th staff found the pieces that I needed even though the store was extremely busy that day. I am so glad that he took the time out to help me. more

Great selection!!! 11/9/2011

I really like that they have a huge selection of cribs to choose from. It is also very creative that they set it up like it was real nursery so can get a visualization of what sets would look good together. The employees were great as well. more

Thanks! 11/7/2011

This is the cutest furniture store! The salespeople are really friendly and understanding and actually WANT to work with their customers. Karl's has a huge selection with prices that really cannot be beat. more

Great furniture 11/2/2011

I like the quality of the furniture they have at Karl's. It's really worth going, I was shopping for baby furniture and most of the baby stores have closed down near my home, so I drove over the bridge and we purchased a set called Bratt Decor. The Salesperson was extremely nice and helped us for over 2 hours. This store is really wonderful. more

The Runaround Continues 11/2/2011

There are very few positive things I can say about my personal experience at Karl's, other than they have fair prices and are convenient if you live or work in the city. Their lack of professionalism and customer service defies all logic for a company that should be in the business of making people happy. Our son was born in March 2010. I can look past the initial delivery delay (we got his furniture in May '10 from a February order) because we're all at the mercy of overseas manufacturers and shipping transit times. What is inexcusable, however, is that I have been lied to, blown off, given false promises, and as of November 2011, I still do not have resolution to a hutch that was cracked on both sides by the installers. Brad at the store has taken my name and number on no less than 12 occasions and has never called me back. Adam and I have spoken half a dozen times, and in March 2011 I was assured that the replacement hutch would be delivered in less than 8 weeks. It's been nearly 8 months since the last broken promise, and in my conversation with Adam today, it was like we were talking for the first time. Oh, and they no longer deal with that manufacturer (Pali), so I'll probably never get a hutch to replace the one that was assembled incorrectly and has cracked sides with screws poking through, waiting to injure someone. Buyer beware! more

Great place 10/28/2011

As good as it gets! Wonderful, cheerful, informed sales associates. Always interesting with great selection to choose from at reasonable prices. A gift for all your friends and yourself. more

Stellar service 10/24/2011

I want to compliment the delivery team from Karl's. We had purchased an 8 piece floor sample bedroom set from my 13 year old daughter. The weather was extremely warm but these guys were determined to install the furniture. They did a great job and we appreciated all they did on the hot humid day. Our daughter loves the furniture. Thank you to the delivery guys!! more

Wow! 10/13/2011

The selection are Karl's is really astonishing. The first time I went to Karl's I was just going to run in and have a look around. The second time I ended up spending hours in the store picking out the exact furniture I needed for the new baby and our 4 year old. The women who assisted me, turned out to be the owner, was so helpful. I really needed and appreciated her input. The new nursery looks amazing. more

Very Excited! 10/10/2011

My very pregnant wife and I have been procrastinating buying baby furniture for months. To be honest, it is something I have been dreading so avoiding it has not been difficult. However my picky wife wanted to pick out every piece of furniture for the nursery herself and in person. So a few weeks ago we went into Karl's to see the selection. We ended up buying every piece of furniture we needed at Karl's. The sales person was so helpful. Everything has already been delivered and the room looks magical. I am so excited to actually see our screaming bundle of joy in her nursery. more

Big Help! 10/7/2011

I was in desperate need of finding my niece and very late, baby present. I'm a dog person, not a kid person. I went into Karl's on a whim, and was very pleasantly surprised. The selection was great, children's clothing, gear, and furniture! I ended up getting a Maclaren stroller and some clothes. The sales woman was so helpful and my niece was so grateful for the gifts. Thanks for making me look so good Karl's! more

Love the selection 10/6/2011

Love the selection at Karl's! I found the cutest Baby furniture for my daughter. It was a great price and it looks beautiful in the room. They were super nice and helpful. more

Great selection! 10/4/2011

I went to this store last week and I was impressed at the selection they had. I was able to find exactly what I was looking for, and picked up some extra things along the way. I definitely recommend this place to those looking for children's furniture. more

Worst experience 9/29/2011

Do not order from this company. We ordered furniture in May 2011 and still did not receive the glider which was 1300 and paid for in cash!! more

Returning customer! 9/28/2011

I just moved to Baltimore, when I was 3 months pregnant. I stopped into Karl's Baby store for a look. I went back when I was ready to select my nursery. The sales people were so helpful and educated. They helped me select my entire nursery, from furniture to bedding. The selection was great. They show a wonderful selection of cribs. I was able to select the exact colors I was looking for and able to see how they look in person, not just on a computer screen. Brad helped me set up delivery as my due date approached. He was great and worked around my busy schedule. My nursery looks great. Many nights as I glide in my glider, I am so happy that the salesperson suggested I get the ottoman with the glider. What a great store, from selection to service! more

It was worth a couple hour drive to shop at Karl's!! 9/22/2011

What a fabulous selection of cribs!! It was very east to select my crib for my baby because each room is set up like a nursery. Many cribs to choose from that turn into full size beds. Also Karl's had a nice selection of gliders, I chose an upholstered one in fabric to match our daughter's bedding. It was worth a couple hour drive to shop at Karl's!! more

Don't Bother with this Company 9/21/2011

Do not order from this company. We ordered furniture in 2008 and 2011 and it took 4 months to receive. All the other negative reviews you read online about this company is true. They have terrible customer service and are not truthful. If you call them they will never return your call. They strung us along promising to deliver the furniture on a certain day every week for a month. I will never recommend this company to anyone. It's a shame because they have nice product. Due yourself a favor and order directly from the furniture places the carry. I wish I did. I bet the positive reviews are from company employees trying to restore their terrible image. more

Happy mom! 9/14/2011

They have the cutest furniture for my twin boys! Great selection and good prices too, which is always great when your buying for two! more

Karl's has been around forever. 9/7/2011

Karl's has been around forever. I remember my mother telling me my baby furniture came from Karl's. I live in New York, but my mom said I have to go to Karl's when I have a baby. Before I traveled 4 hours round trip, I called Karl's and wanted to know if they sold the brands I was looking for. I wanted to see Newport cottages, AFK, Navas Designs, and Romina. I had seen some of them in New York but most baby stores near my apartment have a small selection. So my mom and I visited Karl's on a weekend and were determined to find a nursery set for my baby. We were greeted by the owner and she was eager to help us. I found the perfect baby furniture and glider. The selection was a little overwhelming, but we were able to narrow it down. On the delivery, my armoire had a chip on it. Karl's kept their word and repaired my armoire. Overall, I am glad my mother recommended Karl's. more

This store is worth going to 9/6/2011

If you like quality furniture this store is worth going to. I was shopping for baby furniture and most of the baby stores have closed down near my home. So my husband and I drove over the bridge and we purchased a set called Romina. The sales person was extremely nice and helped us for over 2 hours. This store is great and we can't wait till the furniture is delivered. more

Outstanding 8/30/2011

I bought a young America Stanley crib and dresser from Karl's 4 years ago. I called Karl's because the dresser started to peel and chip. I thought that I had bought furniture that would last for many years to come. Karl's ordered me a new dresser top, and when I went in to pick it up, they said it would be no charge. It's nice to know there are still retail stores that stand behind the products they sell. more
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Additional information
  • Payments: American Express, Discover, Master Card, Visa
  • Neighborhoods: Center City East, Center City
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