I beg to differ with previous reviews written about Karisma Klothing. As an avid designer jean owner (meaning I own atleast 10 pair), I think that Karisma offers great customer service and knowledge about their products, not to mention the best selection in the region. The owner, Jim (NOT JOHN), has always been extremely helpful and kind during my many shopping experiences. Perhaps the owner or the sales clerks do not appreciate the attitude and unreasonable demands that many people present them with on a daily basis. I believe that Karisma backs the quality of its merchandise and should NOT have to return or replace products that have extreme wear and that were bought more than a month prior. Wear and tear is normal in denim no matter how much you pay, and if you only own one or two pairs you should expect to replace them more often because you will wear the same pairs more often. Customers should take responsibility for their clothes and not demand replacements almost one year later when the merchandise is extremely worn. I as a customer respect the owner's policy and would not give him grief because he won't give me exactly what I ask for. It is common policy for most high-end stores to require a receipt and that tags be attached and that the merchandise be unworn for a return. If you are looking to buy denim where you can return them anytime, in any condition, and with attitude then you should probably shop at Wal-Mart or Old Navy and you should never call yourself someone who wears designer denim. Many people seem to think that as soon as they buy their first pair of designer jeans that they automatically are a connoisseur of designer denim and that they are allowed to be arrogant, well you stand corrected.
Pros: great customer service, great selection
Cons: none
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