I have been a loyal client of Karen's for about 20 years. Karen is excellent with color techniques & trends. Karen has highlighting down to an fine art. I have very fine hair with very little body. I just received my 2nd Keratin Complex smoothing therapy. It is rebuilding, restoring and rejuvenating my hair. Thank goodness, NO MORE FRIZZ, with great body. I have always said, my hair does will, IF I get a good hair cut. Karen's haircuts and styling are the best. Karen is an true artist in every way.