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Kapalama Pet Hospital - 7 Reviews - 551 Dillingham Blvd, Honolulu, HI - Veterinary Services Reviews - Phone (808) 841-2861

Kapalama Pet Hospital

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551 Dillingham Blvd
Honolulu, HI 96817
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(808) 841-2861
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Kapalama Pet Hospital - Honolulu, HI

Reviews

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Best

We got our Siamese mix, Lily on 12/27/12 from the HHS and I was able to get an appointment with Dr. Hirata within two days. The staff there are very personable and Dr. Hirata was ...

Worst

All reviews seem positive

Editorial review from Citysearch 5/10/2015

Called to get information on spay/ neutering service. The woman put me on hold for a little over ten minutes. I hung up and called back. Same person answered. When I told her I was put on hold for ten min. She responded,"" I have three customers in front of me!"" She then hung up. I called back and told her she could've come back on the phone and offered to get get my contact info. She responded, in a hostile tone, ""would you like to speak to one of the customers?"" At which point I asked for the manager, in which she refused , and hung up. Very rude and poor, basic customer service. Hope this is not indicative behavior of their staff. Need customer training ASAP. more

Editorial review from Citysearch 8/4/2014

They are all about treating your friend/pet with as much love and respect as you do. The doctors take their time and always sit on the floor with me until 'Dino' agrees to be examined. They bring a lot of calm to my worry and have successfully brought Dino back to being a healthy strong dog.\r more

Editorial review from Citysearch 7/24/2014

Our dog is a rescue that had been abused and had been bitten by another dog before we rescued her. She is very sweet with our family but can be reactive with some people and dogs. The staff and Dr. Johnson were so wonderful with her, being very sweet and gentle in handling her. Our experience was a very positive one and we are so glad that Happy Pets is our new veterinary center.\r more

Editorial review from Citysearch 7/17/2014

The staff is always helpful, kind & gentle with each pet brought in. We have never had a bad experience at Happy Pets\r more

Editorial review from Citysearch 6/20/2014

I was very satisfied with the treatment my little schnauzers received. Dr. Osmundsun and her staff was excellent and I would highly recommend Happy Pets to my friends and family. Thank you again for such a great experience and care. Gretchen, Gretta and Trinka have a new health care center Happy Pets for as long as we live in the area.\r more

Editorial review from Citysearch 5/29/2014

Very caring and hope we come up with finding out what's wrong with Charlie and it's a easy fix.\r more

Editorial review from Citysearch 5/12/2014

After God, I trust Vicky. She's honest, commited & not misleading at all- She makes sure her commitment is fulfilled regardless of your short comings, and she commits unconditionally.\r more

Editorial review from Citysearch 4/25/2014

I always feel very comfortable and satisfied when I visit. The staff is friendly and make you feel like they care about your pet.\r more

We got our Siamese mix 4/16/2014

We got our Siamese mix, Lily on 12/27/12 from the HHS and I was able to get an appointment with Dr. Hirata within two days. The staff there are very personable and Dr. Hirata was awesome. As a first time cat owner, he answered all my questions and made me feel good about my decision. more

Editorial review from Citysearch 4/16/2014

We got our Siamese mix, Lily on 12/27/12 from the HHS and I was able to get an appointment with Dr. Hirata within two days. The staff there are very personable and Dr. Hirata was awesome. As a first time cat owner, he answered all my questions and made me feel good about my decision.\r more

The staff actually called 4/4/2014

"The staff actually called the next day after the surgery to check on my dog! Wanted to make sure he was eating ok and not too much discomfort! Honestly still my best experience with a veterinarian hospital of the years that I've had pets.\r Thank you Dr. Hirata, Carlyn and the rest of the staff!" more

Editorial review from Citysearch 4/4/2014

""The staff actually called the next day after the surgery to check on my dog! Wanted to make sure he was eating ok and not too much discomfort! Honestly still my best experience with a veterinarian hospital of the years that I've had pets.\r Thank you Dr. Hirata, Carlyn and the rest of the staff!""\r more

Editorial review from Citysearch 4/1/2014

The office staff is always very friendly and helpful. There was no vet visit this time just getting a refill on meds.\r more

We love Dr. Hirata! 3/26/2014

We love Dr. Hirata! No one likes to see the doctor especially after you get neutered...but Dr. Hirata is very understanding and works well with an overly anxious and for the most part not cooperative (Toby is a huge scardy cat). I have been bringing my Pomeranian Toby to him for all of Toby's life. Toby is now five years old and Dr. Hirata already treated him for a broken leg and bladder stones....The staff at Dr. Hirata's office are friendly and very helpful. I also enjoy the resident dogs as well. Thanks Kapalama Pet Hospital for all that you do! more

Editorial review from Citysearch 3/26/2014

We love Dr. Hirata! No one likes to see the doctor especially after you get neutered...but Dr. Hirata is very understanding and works well with an overly anxious and for the most part not cooperative (Toby is a huge scardy cat). I have been bringing my Pomeranian Toby to him for all of Toby's life. Toby is now five years old and Dr. Hirata already treated him for a broken leg and bladder stones....The staff at Dr. Hirata's office are friendly and very helpful. I also enjoy the resident dogs as well. Thanks Kapalama Pet Hospital for all that you do!\r more

Editorial review from Citysearch 3/21/2014

My interaction is always spectacular. Everyone in the office is so caring. I couldn't ask for any better!\r more

Dr. K & Dr. Hirata are great. 3/18/2014

Dr. K & Dr. Hirata are great. I've been taking my dogs and pups to them since 2004. The attention they have given my family (which includes my dogs) has been knowledgeable and filled with aloha. Everything from sad euthanasia to joyful births, and everything in between has been cared for by Kapalama pet. They staff has always felt like family to us. Thank you for your continued aloha KPH more

Editorial review from Citysearch 3/18/2014

Dr. K & Dr. Hirata are great. I've been taking my dogs and pups to them since 2004. The attention they have given my family (which includes my dogs) has been knowledgeable and filled with aloha. Everything from sad euthanasia to joyful births, and everything in between has been cared for by Kapalama pet. They staff has always felt like family to us. Thank you for your continued aloha KPH\r more

We've been bringing 3/11/2014

We've been bringing our dog here since he was a puppy. Dr. Hirata has always been patient and informative, answering our many questions. The staff is also knowledgeable and friendly and handles our pet well. more

Editorial review from Citysearch 3/11/2014

We've been bringing our dog here since he was a puppy. Dr. Hirata has always been patient and informative, answering our many questions. The staff is also knowledgeable and friendly and handles our pet well.\r more
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Owner Message


    • Emergency Services

    • Homeopathy

    • Small Animals

Additional information

  • Hours:

    Sun 7:30am-10:30am, Tue 7:30am-5pm, Thu-Fri 7:30am-5pm, Wed 7:30am-12am, Sat 7:30am-12:30am
  • Neighborhoods:

    Kalihi - Palama
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