This was the worst experience EVER. It was our first time there and w/out a doubt, our last! Not only did I bring my Teddy Bear Puppy, Uno, home like he had been attacked, but the OWNER cut/knicked him in numerous spots. He did not appear to be washed, his ears were not trimmed and he had ALOT of patches of skin.He was VERY uneven. I was embarassed for him! He had little cuts/knicks all over him. I contacted the owner who stated SHE GROOMED HIM. I was not even able to finish my complaint when she told me "I told you he was going to be short because of the knots". I told her I was "fine w/ him being short, and it was only a knot in his tail but NOT fine w/ him having cuts". I attempted to proceed w/ my complaint when she rudely interrupted me and said "No you listen to me! I'm talking now!" I stopped her and said, "Wait a minute, I'm the customer, at least let me finish my complaint" The OWNER immediately hung up the phone on me. Te conversation took about 33 seconds! This has turned in
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