After having many bad experiences with service/repair men, a friend of mine suggested that I call Mike. Mike came to my home and he was prompt, polite and very professional! He was excellent at being able to diagnose and repair the problem with my refrigerator. I had thought I was going to need to buy a new one but, now, its working beautifully and at a very reasonable price. With all of the expensive, predatory, or poorly skilled service/repair people in the SF Bay area, Mike is exceptional due to his skills and his integrity. I will be calling Mike for anything I need in the future and if PEACE OF MIND is important to (as it is to me) then I suggest calling Mike too.