You always hear of quality Plaza dining and greatness of KC BBQ. This place is a terrible example. We were immediatly put at a table to then be moved (all 32 of us) to another section, where our reservations were supposed to be. Drink orders were taken 3 times, when finally brought were wrong or not brought at all. They even forgot one of the children's orders and instead of appologizing, claimed it wasn't their fault. The managed to throw straws and napkins over our heads to the table. Sloshed drink refills around. They even dumped an entire pitcher of water down the back of a gentleman next to us!!! The food was good, but not for the price. The service staff belongs in a truck stop rather than a supposed finer dining restaurant. They were incompetent, insulting, greatly lacking in customer service. We will not return, will not recommend.
Pros: good parking, nice environment
Cons: terrible staff, so so food