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K&M Dodge RAM - 3 Reviews - 4100 Plainfield Ave NE, Grand Rapids, MI - Car Dealers Reviews - Phone (616) 363-9011

K&M Dodge RAM

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4100 Plainfield Ave NE
Grand Rapids, MI 49525
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(616) 363-9011
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K&M Dodge RAM - Grand Rapids, MI
K&M Dodge RAM - Grand Rapids, MI
K&M Dodge RAM - Grand Rapids, MI
K&M Dodge RAM - Grand Rapids, MI
K&M Dodge RAM - Grand Rapids, MI
K&M Dodge RAM - Grand Rapids, MI
K&M Dodge RAM - Grand Rapids, MI

Reviews

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Best

We've always had great service at K & M and they do take care of there customers. Joe in the service department is wonderful to work with. Don't hesitate to buy your car here. ...

Worst

It's been 2 years since I brought my van there but I'm still mad. I have a 1998 Dodge Grand Caravan that was running poorly. I was unable to diagnose the problem myself so I too...

Great Service after the Sale 4/20/2011

We've always had great service at K & M and they do take care of there customers. Joe in the service department is wonderful to work with. Don't hesitate to buy your car here. Don't hesitate to take your care here for service. more

Service department no good 3/14/2009

It's been 2 years since I brought my van there but I'm still mad. I have a 1998 Dodge Grand Caravan that was running poorly. I was unable to diagnose the problem myself so I took it to K&M in the belief that they may have worked on a Caravan or two. Their approach was to replace expensive electronic (non-returnable) parts including the computer. When none of that worked they finally called Chrysler Tech to find the real cause - a cracked flex plate. Replacing the flex plate required removal of the transmission. When they reinstalled the transmission they failed to properly connect the cooler lines and the transmission ran dry before I got the van home. So, they hauled it back (after I had to nearly scream at them) and re-attached the cooler line and refilled the transmission. A month later the cooler line came off again. This time I fixed it myself and discovered that these geniuses couldn't even install a hose clamp properly. What really bothers me most is that the transmission has been run dry twice because of the inept workmanship. I cannot trust the van for long trips because I'm sure there is transission damage. And after 35 years of being a loyal Dodge man, i'm not sure I could buy another if there is no place to have it serviced. Cons: Expensive and poor quality more

no problems so far! 7/4/2005

My husband recently bought a new (used) car at K&M. He was impressed with their selection of vehicles, as well as the deal on the car he bought. I thought our salesman was a bit too pushy, but then again, I hate buying cars! All in all, a satisfactory place to buy a Dodge in GR. PROS: good location and ability to haggle CONS: used car salesmen more
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Since 1974, K&M Dodge has been serving the Grand Rapids area, offering new and used Dodge and RAM vehicles.

Owner Message

  • At K&M Dodge RAM dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.

Additional information

  • Hours:

    Mon 09:00am-06:00pm, Tue 09:00am-06:00pm, Wed 09:00am-06:00pm, Thu 09:00am-06:00pm, Fri 09:00am-06:00pm, Sat 10:00am-03:00pm
  • Payments:

    Discover, Master Card, Visa
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