The last time I took my vehicle in to K & K Automotive I had a headlight out, and maybe I wanted an oil change too. They did it in about 5 minutes. I didn't even have time to sit down. I was expecting at least a half hour, so I was surprised they had done anything. They were really quick.
I have been using them for at least 5 years. They do my routine maintenance, and I have had my brakes done there too. One time, when I was strapped for cash, they were willing to work with me on that. It helped me out a lot.
They also give their customers different options. If I need a part replaced and it is a really expensive part, they will let me go find it cheaper myself and bring it to them. Then they will put it in for me. Not many shops do that. Of course, they won't guarantee the part anymore, but working with me in that way is really nice.
K & K Automotive is honest. I always ask a lot of questions, and they will tell me upfront what the problem is, what can happen, and what they can do. Then they ask me what I want to do with it.