AWFUL AWFUL AWFUL! I made an appt, they didn't show up or call to cancel. I gave then a 2nd chance & am now sorry that I did. I made a 2nd appt & when I arrived, this time the shop was open, but the workers looked at me like I was crazy. The "stylist" cut my hair so short after I told her I didn't want it chopped off, then she claimed she was unable to finish the services agreed upon. My hair looked absolutely horrible.I had to go to another shop to try to get her mess fixed, which in turn cost alot more, plus wasted time out of my day! I will NEVER darken that doorframe again. WHAT A JOKE!