Juvenex Spa

Pros: great facials, friendly staff. 10/21/2008

by jance at Citysearch Provided by Citysearch

Recently had facial with kim at juvenex and it was the best facial I have ever had. She is knowledgeable, gentle, and truly a joy to be around. Unlike other facials I have had,kim never once criticized my skincare methods everything specifically to me. I will definetely be back. more

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not so relaxing 10/13/2008

by reviewgirlnyc at Citysearch Provided by Citysearch

I felt like I was so rushed from point to point. The sauna was amazing..really really hot. I would have enjoyed going back in and out a few more times but I was rushed to the next thing. I ended up sneaking back in there post massage but I felt like I was getting the evil eye (especially after I snagged a second towel?gasp!). The body scrub area would have been great if I was the only one in there. However, I was laying...naked...on a plastic table next to another woman. I'm modest so this was very shocking for me (fortunately I brought my bathing suit bottoms just in case they didnt provide anything). A simple sheet barrier would have been perfect. My massage started out nice. The beds have a heating pad which is a nice bonus. I was put in a room that was set up for a couples massage so my bed was within touching distance to the other one. Thirty minutes into my massage (when I was relaxed for the first time all day), someone came into the room, asked my masseuse if she could use the other bed because they were double booked. She asked me if it would be ok. I said ok first but then started to stress about having another stranger so close to my bed. I ended up telling the masseuse they need to wait. Awkward again. Oh and the music skipped the entire hour. Overall it was far from relaxing and I won?t go back. It?s too bad. It has potential but overall falling short. Pros: sauna Cons: overall lack of spa knowledge more

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not so relaxing 10/12/2008

by reviewgirlnyc at Citysearch Provided by Citysearch

I felt like I was so rushed from point to point. The sauna was amazing..really really hot. I would have enjoyed going back in and out a few more times but I was rushed to the next thing. I ended up sneaking back in there post massage but I felt like I was getting the evil eye (especially after I snagged a second towel?gasp!). The body scrub area would have been great if I was the only one in there. However, I was laying...naked...on a plastic table next to another woman. I'm modest so this was very shocking for me (fortunately I brought my bathing suit bottoms just in case they didnt provide anything). A simple sheet barrier would have been perfect. My massage started out nice. The beds have a heating pad which is a nice bonus. I was put in a room that was set up for a couples massage so my bed was within touching distance to the other one. Thirty minutes into my massage (when I was relaxed for the first time all day), someone came into the room, asked my masseuse if she could use the other bed because they were double booked. She asked me if it would be ok. I said ok first but then started to stress about having another stranger so close to my bed. I ended up telling the masseuse they need to wait. Awkward again. Oh and the music skipped the entire hour. Overall it was far from relaxing and I won?t go back. It?s too bad. It has potential but overall falling short. Pros: sauna Cons: overall lack of spa knowledge more

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will be back again. 9/22/2008

by nkss at Citysearch Provided by Citysearch

i had the best, non-invasive facial by kem and a terrific massage by Linda. loved the whole experience and will be back. more

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will be back again. 9/22/2008

by nkss at Citysearch Provided by Citysearch

i had the best, non-invasive facial by kem and a terrific massage by Linda. loved the whole experience and will be back. Pros: great massage and facial Cons: none more

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Absolutely Loved IT! 7/27/2008

by ecwk1980 at Citysearch Provided by Citysearch

I went here with a couple girlfriends the other night. It was sort of a last minute thing but it was so worth it! As it was later we all wore our swimsuits, which I've heard from my friend you can wear even if you come during the day. We soaked in their cold tub, then the hot LEMON tub (amazing!) then the warm GINSENG tub. We had some fresh fruit, we lounged in the hot Jade Igloo sauna and then went back to the tubs again! After a while of this we indulged in our massages and they were FANTASTIC! My muscles were ready to be relaxed and they ended the massage with a scalp/head massage which was unexpected and very appreciated. All in all- it's a little more pricey but they have so much more to offer than most spas in NYC. While the employees aren't super chatty- I enjoyed that here. It was about the services, not about talking. They also have lots of details like the fresh fruit and tea, free toothbrushes, etc... basically I thought it was one of the best massage experiences I've ever had in the city! Pros: very unique services and lots of EXTRAS Cons: have to go through the lobby to get there- but it's so worth it! more

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Absolutely Loved IT! 7/26/2008

by ecwk1980 at Citysearch Provided by Citysearch

I went here with a couple girlfriends the other night. It was sort of a last minute thing but it was so worth it! As it was later we all wore our swimsuits, which I've heard from my friend you can wear even if you come during the day. We soaked in their cold tub, then the hot LEMON tub (amazing!) then the warm GINSENG tub. We had some fresh fruit, we lounged in the hot Jade Igloo sauna and then went back to the tubs again! After a while of this we indulged in our massages and they were FANTASTIC! My muscles were ready to be relaxed and they ended the massage with a scalp/head massage which was unexpected and very appreciated. All in all- it's a little more pricey but they have so much more to offer than most spas in NYC. While the employees aren't super chatty- I enjoyed that here. It was about the services, not about talking. They also have lots of details like the fresh fruit and tea, free toothbrushes, etc... basically I thought it was one of the best massage experiences I've ever had in the city! Pros: very unique services and lots of EXTRAS Cons: have to go through the lobby to get there- but it's so worth it! more

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Simply Fabulous! 6/30/2008

by Cookie120 at Citysearch Provided by Citysearch

My mom and I went to the spa and had a fabulous experience. From the minute you enter the elevator door it's soothing! From the art to the services offered, it is an amazing place to get away from the world and relax! Everybody deserves to be treated! We had facials and massages in a package i think it is the basic purification. A few weeks after we went, we had family in town, and we surprised them with a girls day at the spa! They treat you like gold! It is an awesome gift for someone! Even men!! My mom took my stepdad for his first spa experience at night , and he can't wait to go back!! Overall, it is way past a 10 in my book!! Pros: Best Massage & Facials, good prices, gift certificates more

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Simply Fabulous! 6/29/2008

by Cookie120 at Citysearch Provided by Citysearch

My mom and I went to the spa and had a fabulous experience. From the minute you enter the elevator door it's soothing! From the art to the services offered, it is an amazing place to get away from the world and relax! Everybody deserves to be treated! We had facials and massages in a package i think it is the basic purification. A few weeks after we went, we had family in town, and we surprised them with a girls day at the spa! They treat you like gold! It is an awesome gift for someone! Even men!! My mom took my stepdad for his first spa experience at night , and he can't wait to go back!! Overall, it is way past a 10 in my book!! Pros: Best Massage & Facials, good prices, gift certificates more

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Fantastic Service during the weekday 6/25/2008

by spicysalsa at Citysearch Provided by Citysearch

My best friend and I went to Juvenex for my birthday after I have spent hours researching for spas that were affordable and offered good packages. I tried to find a spa that had a package will full services, and almost no spas I found had good prices for a facial and sauna use, except for Juvenex. So we decided to go! I received the Basic Beautification Program and she got the Thalasso therapy Body contouring wrap. We both used all of the Jade Journey Facilities and we were not rushed AT ALL. We were given wonderful service, and were given fresh fruit and water and towels whenever needed. Pros: Price, Packages, Facilities Cons: Receptionist? more

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Fantastic Service during the weekday 6/24/2008

by spicysalsa at Citysearch Provided by Citysearch

My best friend and I went to Juvenex for my birthday after I have spent hours researching for spas that were affordable and offered good packages. I tried to find a spa that had a package will full services, and almost no spas I found had good prices for a facial and sauna use, except for Juvenex. So we decided to go! I received the Basic Beautification Program and she got the Thalasso therapy Body contouring wrap. We both used all of the Jade Journey Facilities and we were not rushed AT ALL. We were given wonderful service, and were given fresh fruit and water and towels whenever needed. Nothing was broken on our visit. The showers, steam room, dry sauna, and hot tubs were all working perfectly. We spent an hour in and out of the saunas and hot tub when we were called in for our specialty treatment. I had Joyce, and I felt relaxed the entire time. If you have troubled skin then I would not choose this facial, as a previous poster mentioned. I don't consider this a medical inclined facial, it was for pampering and stress relief, which is exactly what I was looking for. After my facial, which was OVER an hour long (yey!) I went to have more fresh fruit and wait for my friend. To end it all off we went in the Baked Clay sauna which was so relaxing. My only one complaint would be the receptionist who had us signed up for the wrong packages, and I was charged the wrong amount so she had to charge me again. I didn't feel like she was all too "with it", but we got it straightened out. I do not have tons of money, and I was not expecting to be pampered, but for the price of the services, what I received was fantastic. Pros: Price, Packages, Facilities Cons: Receptionist? more

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Best Massage 6/22/2008

by lie28 at Citysearch Provided by Citysearch

Wonderful service, friendly staff and the BEST massage I have ever received in my life. My therapist Linsey worked out kinks that no one has been able to get in the past. Great Massage. Pros: Beautiful Spa more

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Best Massage 6/21/2008

by lie28 at Citysearch Provided by Citysearch

Wonderful service, friendly staff and the BEST massage I have ever received in my life. My therapist Linsey worked out kinks that no one has been able to get in the past. Great Massage. Pros: Beautiful Spa more

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HORRIBLE FACIAL 6/14/2008

by nycspa at Citysearch Provided by Citysearch

If you want to pay $125 for someone rub different creams on your face for an hour, this is the place for you. I have been getting facials since I was 16 years old (I'm now 34) for my oily, problemed, acne-prone skin. This was one of the most useless facials I have ever gotten.I been here before with the other esthetician,she is very nice and professional,but this time i gets the old korean lady.When half the facial was over and virtually no extractions had been done, I asked the facialist why not and she told me that it was bad for my skin type and that she would ""explain later."" She proceeded to give me nothing more than a face massage for the whole time -- something that is horrible for oily skin as it just encourages more oil production and the massage is very rough and not relax,make my skin painfull and sore.This is the horrible facial on my life. Cons: Dirty, rushed, too rough with facial,unprofessional more

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HORRIBLE FACIAL 6/13/2008

by nycspa at Citysearch Provided by Citysearch

If you want to pay $125 for someone rub different creams on your face for an hour, this is the place for you. I have been getting facials since I was 16 years old (I'm now 34) for my oily, problemed, acne-prone skin. This was one of the most useless facials I have ever gotten.I been here before with the other esthetician,she is very nice and professional,but this time i gets the old korean lady.When half the facial was over and virtually no extractions had been done, I asked the facialist why not and she told me that it was bad for my skin type and that she would "explain later." She proceeded to give me nothing more than a face massage for the whole time -- something that is horrible for oily skin as it just encourages more oil production and the massage is very rough and not relax,make my skin painfull and sore.This is the horrible facial on my life. Pros: None Cons: Dirty, rushed, too rough with facial,unprofessional more

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What My First Massage Was Really Like 6/7/2008

by nycgirl2046 at Citysearch Provided by Citysearch

When I got there, I was surprised to find that the spa was tucked away in a kind-of run-down looking building. The lobby is claustrophobic and dirty and although it seems as the elevator doesn't work, it does, and moves at a snail's pace. The receptionists, fortunately, weren't nasty, as other reviews have indicated. Maybe the staff have been reading all the reviews and are trying harder now! Payment was discussed upfront. I decided to take care of the tip instead of waiting to be heckled on my way out, as some other reviewers have mentioned. didn't have to wait at all, which was great. It was 95 degrees out and the AC was out, which wasn't great. They were flexible about changing my pre-scheduled warm rock therapy massage into the energy balancing therapy massage, and even offered to make it 75 minutes instead of 60, since I had already paid. They say that it's no pressure to take a shower or get into the pool before the massage, but by the amount of times they ask, it seems clear that they want you to do it (in a disposable bathing suit they offer, or your own), which felt a little pushy to me. I just wanted to enjoy my massage and go about my day. I traded my shoes for used flip-flops, which felt a bit weird. Throughout the spa, you can smell the restaurants below, which is distracting. I thought I'd smell soothing scented candles and such. My masseuse was great, though. She was very professional and knew what she was doing. But the room was close to the elevators. I could hear the elevator bell, people coming in and out, other guests, and the staff talking, despite the calming music playing in the room. A few times during the massage, people came into the room to ask the masseuse a question, as I was wearing my underwear and a towel. So, if this'll be your 1st massage, don't expect to be modest! Also, the spa was pretty small. Might go back once more, but I'm still looking for a better place. Pros: Open 24 hours, convenient mid-town location, great masseuers Cons: Used flip-flops, high $$ for a less than stellar atmosphere more

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What My First Massage Was Really Like 6/6/2008

by nycgirl2046 at Citysearch Provided by Citysearch

When I got there, I was surprised to find that the spa was tucked away in a kind-of run-down looking building. The lobby is claustrophobic and dirty and although it seems as the elevator doesn't work, it does, and moves at a snail's pace. The receptionists, fortunately, weren't nasty, as other reviews have indicated. Maybe the staff have been reading all the reviews and are trying harder now! Payment was discussed upfront. I decided to take care of the tip instead of waiting to be heckled on my way out, as some other reviewers have mentioned. didn't have to wait at all, which was great. It was 95 degrees out and the AC was out, which wasn't great. They were flexible about changing my pre-scheduled warm rock therapy massage into the energy balancing therapy massage, and even offered to make it 75 minutes instead of 60, since I had already paid. They say that it's no pressure to take a shower or get into the pool before the massage, but by the amount of times they ask, it seems clear that they want you to do it (in a disposable bathing suit they offer, or your own), which felt a little pushy to me. I just wanted to enjoy my massage and go about my day. I traded my shoes for used flip-flops, which felt a bit weird. Throughout the spa, you can smell the restaurants below, which is distracting. I thought I'd smell soothing scented candles and such. My masseuse was great, though. She was very professional and knew what she was doing. But the room was close to the elevators. I could hear the elevator bell, people coming in and out, other guests, and the staff talking, despite the calming music playing in the room. A few times during the massage, people came into the room to ask the masseuse a question, as I was wearing my underwear and a towel. So, if this'll be your 1st massage, don't expect to be modest! Also, the spa was pretty small. Might go back once more, but I'm still looking for a better place. Pros: Open 24 hours, convenient mid-town location, great masseuers Cons: Used flip-flops, high $$ for a less than stellar atmosphere more

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Avoid this spa 4/26/2008

by Robs78 at Citysearch Provided by Citysearch

I went in for a body scrub and a massage, when i was getting the scrub I was placed towards the back in a opened and very cold room near the back door and to make matters worse some other lady keeped opening the back door to throw away buckets of water!!! i went in during the winter time by the way. it was noisy and cold! I finally had enough and told the lady to move me somewhere else. the lady DIDNT SPEAK ENGLISH! so after many hand signals and gestures eventually with salt all over i walked over to a closed warmer room. after my scrub i walked out of the room and to my surprise there was a man sitting over by the bar area looking right at me and was talking to one of the employees. i went in during the day were it's WOMEN ONLY !!! luckly i was wearing a robe. I asked to use the steam iglo room and was told it was broken and out of service. so I went in the sauna and was sadly RUSHED out of it. this was just not a relaxing experience AT ALL. the massage was ok, i've had better ones to be honest. and they were also pretty rude when asking to leave a tip! MUCH PROFESSIONALISM needs to be applied. i would NOT recommend or ever go back here again! more

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Avoid this spa 4/25/2008

by Robs78 at Citysearch Provided by Citysearch

I went in for a body scrub and a massage, when i was getting the scrub I was placed towards the back in a opened and very cold room near the back door and to make matters worse some other lady keeped opening the back door to throw away buckets of water!!! i went in during the winter time by the way. it was noisy and cold! I finally had enough and told the lady to move me somewhere else. the lady DIDNT SPEAK ENGLISH! so after many hand signals and gestures eventually with salt all over i walked over to a closed warmer room. after my scrub i walked out of the room and to my surprise there was a man sitting over by the bar area looking right at me and was talking to one of the employees. i went in during the day were it's WOMEN ONLY !!! luckly i was wearing a robe. I asked to use the steam iglo room and was told it was broken and out of service. so I went in the sauna and was sadly RUSHED out of it. this was just not a relaxing experience AT ALL. the massage was ok, i've had better ones to be honest. and they were also pretty rude when asking to leave a tip! MUCH PROFESSIONALISM needs to be applied. i would NOT recommend or ever go back here again! more

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Love you Guys!! 4/7/2008

by myrtha at Citysearch Provided by Citysearch

Excellent customer service! In a place like Manhattan, where customer service is hard to find, this place stands out. I will not be going anywhere else. I had a facial and a body wrap done. The facials are amazing here, and the body wrap was good. Their saunas are amazing like I have never seen before (that is what they are known for)I am taking acne medication and they took that into consideration and completely customized my facial. It's a day later and my skin feels very good. Thank you Juvenex! Pros: Jade Igloo Sauna, Chinese med. steam room, Beautiful Spa more

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Best	Unique spa... but cool This spa was diffferent from many other spas i've been to. They are bigger in scale compared to other spas in manhattan. We got there when the couples' hours began, so vibe seem...
Worst	Why the great reviews Musty old New York style place, not the type of attitude you would want from a top spa. I have no idea how they got so many reviews on JB

25 W 32nd St, 5th Fl

New York, NY 10001

Personal Care

Beauty Salons

Best

Worst

Pros: great facials, friendly staff. 10/21/2008

not so relaxing 10/13/2008

not so relaxing 10/12/2008

will be back again. 9/22/2008

will be back again. 9/22/2008

Absolutely Loved IT! 7/27/2008

Absolutely Loved IT! 7/26/2008

Simply Fabulous! 6/30/2008

Simply Fabulous! 6/29/2008

Fantastic Service during the weekday 6/25/2008

Fantastic Service during the weekday 6/24/2008

Best Massage 6/22/2008

Best Massage 6/21/2008

HORRIBLE FACIAL 6/14/2008

HORRIBLE FACIAL 6/13/2008

What My First Massage Was Really Like 6/7/2008

What My First Massage Was Really Like 6/6/2008

Avoid this spa 4/26/2008

Avoid this spa 4/25/2008

Love you Guys!! 4/7/2008

ABOUT

OUR SERVICES

MY ACCOUNT

EXPLORE BY CATEGORY

ALL LOCATIONS

Juvenex Spa

25 W 32nd St, 5th Fl New York, NY 10001

Personal Care

Beauty Salons

Best

Worst

Pros: great facials, friendly staff. 10/21/2008

not so relaxing 10/13/2008

not so relaxing 10/12/2008

will be back again. 9/22/2008

will be back again. 9/22/2008

Absolutely Loved IT! 7/27/2008

Absolutely Loved IT! 7/26/2008

Simply Fabulous! 6/30/2008

Simply Fabulous! 6/29/2008

Fantastic Service during the weekday 6/25/2008

Fantastic Service during the weekday 6/24/2008

Best Massage 6/22/2008

Best Massage 6/21/2008

HORRIBLE FACIAL 6/14/2008

HORRIBLE FACIAL 6/13/2008

What My First Massage Was Really Like 6/7/2008

What My First Massage Was Really Like 6/6/2008

Avoid this spa 4/26/2008

Avoid this spa 4/25/2008

Love you Guys!! 4/7/2008

ABOUT

OUR SERVICES

MY ACCOUNT

EXPLORE BY CATEGORY

ALL LOCATIONS

25 W 32nd St, 5th Fl

New York, NY 10001