When I lived with my parents I had a fantastic stylist and colorist at a salon in my home town. When I left for college, I began with what would become a continuous search for a stylist who would make me feel/look great. I tried the salon near campus, which had cheap student cuts and was a quick walk and was never terribly impressed. Then I got a gift card to Juut . I had never been, so when I called to make an appointment for a cut and foil, I was not caught off guard by them giving me only one appointment time and one name. Halfway through my color, the colorist asked who was cutting my hair and I said that I didn't know. When he checked we learned that no cut had been scheduled. Thankfully they were able to find someone to blowdry my hair. So, I scheduled an for a cut appointment with that stylist. The color I got was fine, not inspiring or amazing. It looked nice and natural, but most people, even my close girlfriends, didn't notice, which is disappointing after paying almost $200. The cut I got a week later was also fine. Not exciting and not better than the cheap cuts I'd been getting while in school. I expected more them.
Recently, I had another appointment , I called the Roseville location and asked for a stylist based on price. I got a cut with JJ. She was AWESOME! I got a great cut, she listened to my input and also helped me find something that would flatter my face. I was so happy and have gotten so many compliments. I had found my stylist! But, alas, on Monday I received a call from Juut saying that JJ is no longer with them and asking me if I'd like to reschedule my next appointment with another stylist. I haven't called them back yet. I just don't know what to do based on my inconsistent experience I've had with them in the past.
I guess I've never had a bad cut or color, but I don't think they necessarily deserve all of the hype they get. Maybe I'll try the stylist my friend uses, and if that fails just try another salon.
Pros: Sometimes great results
Cons: Inconsistent, potentially confusing for first timers