I bought a shirt, decided to return it 10 days later, unworn & in the same condition I bought it. The store ""manager"" said no cash refund after 7 days, and exchange only within 2 weeks. When I bought the shirt, there was no sign displayed saying this. Poor ""manager"", said she would be yelled at if she refunded my purchase after 10 days. One of the owners was sitting behind the counter, when I asked if he was a manager, he said no, and directed me back to the ""manager."" Obviously didn't care about their customers, or even their future business. I ended up exchanging the shirt, but I will never be back. Sports Authority is getting my money now. Sports Authority has better selection, better prices, and better service.