She might be good most of the time, but this is not the dentist you want to deal with when she screws up. She and her staff will not own up to their mistakes. She's mean and full of herself.
While she was doing a procedure on my wife, a piece of a rotary file broke inside and apparently it's standard procedure to leave it there. I guess her working on three patients at a time because, in her words ""she was a little backed up,"" had nothing to do with it. Anyway, this didn't sound right to us, however her staff kept assuring us that it happens all the time and there was nothing to worry about.
We came to find out, via the letter she sent to our referring dentist, that there actually is risk of infection, that the broken file needs to be periodically x-rayed, and that if things go bad, my wife will need surgery. I became upset when I found this out and called her. Her and her staff tried to weasel their way out saying that they explained all the risks to my wife and me - when they absolutely didn't. I kept maintaining my position and she finally got really upset and hung up. Her explanation was that ""we'll just have to agree to disagree!"" What a load of crap. What is this Sesame Street?
She sent my dentist and me a letter saying that I was trying to ""bully her and her staff."" How the heck would I do that over the phone?! All we wanted was for her to admit that they didn't really explain all the risks to us, explain what those were and to find a good way to deal with the situation should it become problematic.