***WARNING!!!!!*** THIS PLACE IS HORRIBLE! WHY? Here it is. My family and I went to this place Saturday evening based on the reviews here on Yelp and other sites such as Urbanspoon. 4 of us ordered chicken Parmesan, a pretty good yardstick for determining how the food is in any Italian restaurant. After each of us took our first bite, we all lookedvat each other with the sort of face you make when you are wondering what was that. The look was followed by universal disdain for this so called meal. The chicken was indelible, the sauce was nothing resembling tomato sauce found on 99% of all Italian meals. We should have been tipped off when the chicken was grilled not breaded as is the case with this dish. BLAND. GROSS. TERRIBLE. Now comes the part that totally caused me to write this. We sent it all back. We were asked ""would you like something else?"". Not a chance. If this was the indicator for the so called cuisine we wanted nothing to do with it. The ""manager"" came to our table. ""You have to pay for the entire meal"". Seriously? Seriously! Now again in 99% of the time when food is returned, the normal proper way of doing business is to say ""sorry you didn't like your food. We will deduct the cost from your bill"". LADIES AND GENTLEMEN. In the face of protecting my family from the embarassment of the police being called, I paid $83 for this CRAP. $83!!! As I left I suggested the manager change this policy. It was met with a smirk and defiance. In the face of my saying the social media world will hear about this, she couldn't care less. So, here it is. For those of you who gave this place a positive review, I have to ask ""Seriously?"". For those of you looking for something new in Italian food in Charlotte,YOU HAVE BEEN WARNED by someone who rarely sends food back and by someone who understands the customer is always right.