Marin County Ford

5.0
24 reviews
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id: 39328577
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6995 Redwood Blvd
Novato, CA 94945

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(888) 556-8775
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Best

I was amazed that they didn't know much about the cars we were looking for. 3 things really impressed me about Journey Ford. 1 - They have product specialists (not sales guys) ...

Worst

All reviews seem positive

This is our 2nd car from Journey 10/6/2011

I was amazed that they didn't know much about the cars we were looking for. 3 things really impressed me about Journey Ford. 1 - They have product specialists (not sales guys) that have no other responisibilty other than to eductate me about the car. The Product specialist (Will) spent 40 minutes with me going through every detail after I bought the car. He even synched my phone for me. 2 - They gave me more for my trade in that it was worth. It was not even running and they gave me $2500 for it, they even sent a driver to Concord and picked up the car! Wow! 3- They offer free tires for life and make owning (and buying) a car really, really easy. 5 stars from me great job! Tom & Shelly Hogan - Concord more
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I have been working with Fran for years 8/9/2011

I have been working with Fran for years and I really appreciate him. more
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My husband and I were thrilled 8/8/2011

My husband and I were thrilled with the service. My husband has talked about possibly trading his vehicle in for an F-150 V6. more
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The courtesy and communication 8/5/2011

The courtesy and communication of the service advisors couldn't have been better. I love my service advisor Fran! He is the best. I will continue to make the drive all the way from Fairfield to this business just because of him. more
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treats me like royalty 8/4/2011

This business treats me like royalty more
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I'll return to them again 8/4/2011

The people who work for this business are great, and I'll return to them again. more
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Everything was great 8/3/2011

Everything was great and I love this business. more
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I had a very good experience 8/1/2011

I had a very good experience at the business this time. They had nice service, nice people and I was very happy with it more
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always been very accommodating 7/28/2011

This business is just a pleasure. I enjoy going out there every time. All of the employees are extremely nice and I would give them a dozen gold stars. Everything they do is outstanding. I really like the stories that play when I am put on hold, they always make me laugh. I’ve had to reschedule appointments in the past and they've always been very accommodating with me. more
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My experience was great 7/28/2011

My experience was great and I had no problems. more
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