The name should be changed to ""Jonny No More Spots""! I have white/creme carpet throughout my house and let me tell you you see every spot! I had never had it professionally cleaned before (aside from me using the ""rug doctor""-which was a BIG MISTAKE!) The tech called prior to his arrival which gave me enough time to put my animals in another area of the house. The tech looked over the area's that needed the most attention, and also made some recommendations to clean my upholstery. D'oh why didn't I think of that?! He gave me a discounted rate for this cleaning as they were running some kind of special-Once he was done cleaning everything (about 2 hours total from arrival to departure) I just waited for the carpet and furniture to dry-this does take another few hours and I suggest using a couple fans to speed up the process. It is now a few months later and the carpet is just as clean as when the tech did them. I should mention that he did scotch-guard (additional fee) everything so make sure you get that service. I will be forever grateful to Jonny on the Spot!!!!