I purchased the sleigh bed in August 2013. It was delivered in perfect condition and made my life-long dream complete. The customer service is top notch, the quality of the pieces I purchased were worth every penny. For custom furniture, the price is very competitive for quality ready made furniture from Sprintz or Thomasville. Even the slats in my bed are dovetailed into the bedrails so they don't move, now that is quality work.