This place is awful. Okay, I will admit that the food is mediocre, but I've definitely had better. The place has a definite ""dirty"" feel to it. The servers all looked like they didn't want anyone to be there. One of them was cursing as I was there with my young kids. No one was smiling. My kids got 3 broken crayons to color with. When I tried to use some coupons, but I said I wanted one of the entrees to be packed up (out of 4 total), the manager/owner said that the coupons were meant for dine in and if I pack one to go, then he can't let me use the coupon. However, if I packed it myself at the table, it would be okay. Tell me how much common sense that made? And then how do you ask someone if they want another pop, and then charge them for each cup without informing them that they charge for each one. I think most restaurants in Chicago offer unlimited refills on pop. I haven't tipped this poorly in about 10 years. This place is very sad, and I actually feel sorry for the people work there as they seem to have very sorry lives. I would recommend this place if you want to help out some people who need it.