I must say, I was a bit hyped about going back to Johnny Carinos (Durham, NC), I hadn't been in a while, and I thought that it would be a nice treat for the kids. I thought this because the last time we went, the waiter treated them fabulously, and my husband and me as well. This time it was just myself and the kiddies, and things started off down hill and continued that way. First their drinks were seltzer water, and the waitress seem annoyed that they wanted another flavor, and didn't want to stick with Sprite. They gave us old menus, and then advised me to order something from the menu that had not yet been revised for my son, which was suppose to be a very similar meal to the ravioli that he had wanted from the old menu, and I said ok. She forgot to mention that the price was VERY different, and he ended up not liking it anyway. No one stopped by ONCE to ask how everything was going until were were practically packing up and ready to go. I was suppose to have continuous bread with my lunch item, I had to flag someone down and ask for it, since no one really came by. There was plates and other items on our table that I had to ask to have removed, I would have thought that they would have picked up on that themselves. But, if they can't remember to bring bread, why would they take away dirty dishes? One person took the order, another person gave my son and daugther the grated cheese, and yet another person brought out their new sodas. I had no clue who our waitress was, but that's really unimportant since not ONE of them seemed to care that much about customer service. This was DEFINITELY not a lunch served with a smile. We DO NOT plan to visit again. I do understand that this is my opinion and my opinion only, however I am sad to say that this is what we were greeted with on our last and final visit.