Ordered from Johnny Rockets while camped out at a friend's house in Russian Hill for a day of watching movies and enjoying a vegetative state. We were excited that it seemed like a brand new addition to Grub Hub. Sadly, the delivery took two hours since the delivery man was woefully confused - despite several phone call attempts to explain the directions step by step. By the time the order arrived, the milkshakes were melted, the turkey burger and patty melt tepid and soggy, and the cheese fries were cold and inedible. When we tried to call the restaurant to complain, no one on the premises could speak English and were unable to help.
Would not give them another chance!