I hired John to update three bathrooms and tile my foyer. I could not have been happier with the whole experience. Frankly, I was scared of the whole process. As a recent widow, this was something I had never had to deal with before. At our first meeting he and I talked about budget and how I could get the most "bang for my buck". He came up with ideas I had not even considered. I knew, at the very first meeting, he was the man for the job. I then met with him and Sanford and went over the plan he had drawn up - no blueprints needed - it was very clear what the vision was. Soon, I was meeting with Greg, who brought me samples of materials and photos of fixtures to select from. When the work began, shortly thereafter, I was amazed how efficient, and easy to work with, John's company was. They showed up on-time, were respectful of my home and cats, and took the time to answer any questions I had. At the end of each day, it was incredible how well they cleaned up. Another thing I appreciated was how, on Fridays, they would leave early because they did not want for me to have to pay over-time. When you are on a budget, things like that mean a lot. When I would receive a bill, all the items and receipts were clearly broken out so I could see how they were progressing. I have been very happy with their work. The bathrooms are just what I wanted and the foyer looks amazing. The quality of their workmanship is top-notch. John, and his staff, have responded to any follow-up questions I have had with great speed. I would not hesitate to recommend them to anyone. And I would not hesitate to hire them again....which is entirely possible!!!