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John Moore Services - 97 Reviews - 10005 W Sam Houston Pkwy N 200, Houston, TX - Plumbing Contractors Reviews - Phone (713) 766-5200

John Moore Services

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10005 W Sam Houston Pkwy N 200
Houston, TX 77064
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(713) 766-5200
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John Moore Services - Houston, TX
John Moore Services - Houston, TX

Reviews

( 54 )
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( 30 )

Best

We have a new plumber! John Moore Services answered fast, came out to estimate the job quickly and got it done neat and clean. The tech also was very informative, walked us throu...

Worst

We just moved into this house a couple months ago, and today the a/c went out upstairs. [Outside temp today was 96F.] Called John Moore at 3:30p; they said a service technician ...

Editorial review from Citysearch 7/31/2015

Prompt and professional service from courteous and knowledgable representatives from the initial call through the wrap up after the work was done. more

Editorial review from Citysearch 7/1/2015

We had problems with our bathroom toilet. Knowing our house is over 60years old and having foundation issues we were concerned about getting a repair that would lead to bigger and expensive issues. The John Moore rep who set the appointment was highly courteous and helpful. The service person called ahead to confirm arrival. He was professional yet friendly. He did a free estimate and explained the issues and gave several options. He returned the next day and it was quite a job! Even with the need to unclog drains outside in the bad weather (always being sure to put on footies upon entry) all was done at the highest standards. He solved our issues and we are highly satisfied. Thinking about the price and the hours spent and quality of the work it was an excellent value. We would highly recommend. more

Editorial review from Citysearch 5/27/2015

We had our whole 2 story house re-piped/repaired by John Moore. It's an expensive project! We were extremely happy with the well done job. The servicemen are very professional, knowledgeable, courteous, polite, on time and tidy! more

Editorial review from Citysearch 5/27/2015

Extremely pleased with service from front to back. Service tech was very polite and did an excellent job. Thank you! more

Editorial review from Citysearch 5/8/2015

Absolutely fantastic service... on time, fast, respectful and courteous! I couldn't have asked for any better and my problem was fully resolved in no time. I'd highly recommend. more

Editorial review from Citysearch 5/5/2015

Very responsive to customer needs. \r \r Earl is a fabulous service provider! more

Editorial review from Citysearch 4/21/2015

HAD THE WORST EXPERIENCE WITH JOHN MOORES CUSTOMER SERVICE REP WHO CALLED TO CANCEL MY APPOINTMENT FOR ELECTRICAL SERVICE!! NEVER USE THEM AGAIN, CHECK THE GOOGLE REVIEW FOR THE FULL STORY!!! more

Editorial review from Citysearch 4/16/2015

Frank was respectful, knowledgeable, and fast. We will recommend John Moore to others! more

Editorial review from Citysearch 4/13/2015

Very disappointed. Called almost a week ahead of time to schedule an appointment. Was given a four hour window between 2pm and 6pm. At 7pm I finally gave up. No service that day. Will call another company and will not be using John Moore services for anything. more

Editorial review from Citysearch 4/11/2015

Steam cleaned carpet. Tech was on time, and did an amazing job at removing the stains. Highly recommend. more

Editorial review from Citysearch 4/8/2015

This time when they came they were friendly and fast more

Editorial review from Citysearch 4/5/2015

Very pleased with the plumber who came out from John Moore. He called ahead and was actually out early (another company wasn't going to be able to come out for several days). Glad he did as we had a water leak that was hard to find. The plumber did find the problem, stopped the leak, and showed me the cause and how to prevent the problem in the future. Very professional. Money well spent as I would not have found the problem. more

Editorial review from Citysearch 4/2/2015

I was very pleased with the technician as how he was so polite and he did the work in a timely and accurate manner.\r thanks \r Mary Brown more

Editorial review from Citysearch 4/1/2015

I was concerned about a leak I heard in my wall. On April 1, 2015 service tech M. Friedrich arrived. He was very knowledgeable in his job and he provided me with great service. Mr. Friedrich also informed me of potiental plumbing problems that may occurr. Mr. Friedrich prove to me he is a great asset on the John Moore team. If you want professional service please call John Moore. more

Editorial review from Citysearch 4/1/2015

I was having issues with my a/c. I had not used it all winter the first warm day in spring I switched on the a/c but it would not turn on. \r I call john Moore late in the day. They set up an appointment to come out the very next day. The customer service person was very helpful. The service guy that came out was very nice and knowledgable. He found the issue with my a/c not turning on. He also gave me options for other issues that I had with my a/c unit. They made me feel important as a customer and I also learned a lot about my a/c unit, because the service man took the time to explain how everything works. more

Editorial review from Citysearch 3/31/2015

I had a stoppage in a floor drain on my patio. I called John Moore after seeing their add on TV. The tech called and said he was on the way and actually showed up an hour ahead of schedule. The tech was neatly dressed and showed me what caused my problem while he fixed it. He cleaned up the work site and the charge was exactly what was advertised. I give them 2 thumbs up!!!!!!!!!!!!!!!! more

Editorial review from Citysearch 3/27/2015

John Moore repaired a broken sewer line from my home to the city line as a cost of over $3000. I repeated expressed concern over the electric lines, gas lines and sprinkler lines running through the area. I was assured that no lines would be cut. The day after the repair I had scheduled a sprinkler service to turn on my sprinkler system. When they came out the sprinkler system wouldn't work. After finally determining that the electrical line had been cut they repaired it. John Moore refused to pay the fee for the repair. more

Editorial review from Citysearch 3/17/2015

Was on time explained everything I needed to know. The price was great and I would use the again. more

Editorial review from Citysearch 3/13/2015

I needed a kitchen faucet replaced. Bill came and did the job professionally. Will call them again if needed! more

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Owner Message

  • Plumbing Service: Drain Clogs,Slab Leak Detection,Water Heaters,Water Leaks,Water Quality. Heating,Air Conditioning,Attic Insulation,Indoor Air Quality. Electrical,Electrical Panels,Indoor Lighting,Outdoor Lighting,Standby Generators,Surge Protection. Lawn Treatment,Pest Control,Mosquito Control,Rodent Control,Termite Control. Remodeling and Roof Repair,Plumbing,HVAC,Electrical,Pest Control and Remodeling.

Additional information

  • Hours:

    Sat-Sun 7am-7pm, Mon-Fri 7am-9pm
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