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John Chason-State Farm Insurance Agent - 2 Reviews - 412 Courthouse Sq, Bay Minette, AL - Insurance Services Reviews - Phone (251) 937-6913

John Chason-State Farm Insurance Agent

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412 Courthouse Sq
Bay Minette, AL 36507
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(251) 937-6913
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John Chason-State Farm Insurance Agent - Bay Minette, AL
John Chason-State Farm Insurance Agent - Bay Minette, AL
John Chason-State Farm Insurance Agent - Bay Minette, AL
John Chason-State Farm Insurance Agent - Bay Minette, AL
John Chason-State Farm Insurance Agent - Bay Minette, AL

Reviews

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Best

I do not know what I would have done with out the insightful guidance of John Chason. I trust him completely and he has done such wonderful things for me over the last seven years.

Worst

I have worked in the mortgage industry for 9 years and I have dealt with many insurance companies but the ladies in this office take the cake. At first I was dealing with Jennifer...

I have never been treated so poorly 1/5/2018

I have worked in the mortgage industry for 9 years and I have dealt with many insurance companies but the ladies in this office take the cake. At first I was dealing with Jennifer trying to get a declarations page updated, and not only did she talk over me, cut me off and talk in a belittling tone but she actually yelled at me. after a few rude back and forth e mails I decided to try to call and speak with someone else. when I called another woman answered the phone, I didn't catch her name but I was relieved it was not Jennifer. After explaining what I needed to obtain this lady immediately started to raise her voice with me too. I'm shocked and appalled that this is someone's idea of acceptable customer service. more

Insightful Guidance! 3/7/2012

I do not know what I would have done with out the insightful guidance of John Chason. I trust him completely and he has done such wonderful things for me over the last seven years. more
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Owner Message

  • The State Farm mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are people who make it our business to be like a good neighbor; who built a premier company by selling and keeping promises through our marketing partnership; who bring diverse talents and experiences to our work of serving the State Farm customer. Our success is built on a foundation of shared values - quality service and relationships, mutual trust, integrity and financial strength. Our vision for the future is to be the customer's first and best choice in the products and services we provide. We will continue to be the leader in the insurance industry and we will become a leader in the financial services arena. Our customers' needs will determine our path. Our values will guide us.

Additional information

  • Hours:

    Mon 9am-5pm, Tue-Fri 8am-5pm
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