First off, if you're looking at JHM properities and they seem like a good deal- RUN AWAY! JMH is staffed by lazy people who really don't give a crap about your housing situation, no matter how bad the housing is that they rent out. They would prefer to talk on the phone and play computer games and get paid for it, rather than actually do their job. So we had been at this place a few years because it is pretty tough to find apartments that are affordable, large, within walking distance of center city, and have parking. And we found one. It looked really nice and had just been fixed up when we moved in. Fixed up, but dirty. They hadn't cleaned it upon moving in. No big deal though, right? Well after several months of living there, we periodically would have new roomates. And I don't mean the people kind. I mean the furry rodent kind and the big black bug type. You know what I mean, we just can't type it in these reviews. We had to have exterminators come. Our basement leaked water all the time, and we aren't talking about little tiny amounts of water. We're talking we had like a river in the basement that would gradually get absorbed back into the dirt/cement floor. We also had a leak in our bathroom that repeatedly shorted out our neighbors' (floor above us) water heater. The longer we lived there, the worse it got. Our water heater eventually failed but was fixed in a few days. Then our oven broke, that was fixed in a week. But even though they were fixed, it required us calling AT LEAST 4x to tell them to fix it. We started developing severe allergies, headaches, wheezing, and bronchitis. Because of all the water in our basement, we thought that we probably had mold. We called several times to ask if they would come out and fix the leak in the basement and also check for mold. No one ever came. They once said they?d send someone out to fix it, but no one came and the water kept flowing, and the allergies got worse the longer we lived there. We eventually decided to give up on the mold issue and just move out. But unfortunately, we still had about a year on our lease. Before we could move out, our furry friends were back as well as the nasty critters and we had a new addition. We had an infestation of winged bugs that eat at decaying wood, which tells us that our basement was probably rotting way with mold. They swarmed in our apartment and ate away at our door frames. They came three times and we did get an exterminator for them as well after calling several times to get the problem fixed. Just before we moved out, we noticed a huge bubble in our bathroom ceiling. When we touched it, it was damp. Worried that the ceiling might cave in and cause serious damage and or/ injury to anyone in the bathroom at the time, we called them to send someone out to take a look. No one came and 4 calls later, I had to get rude to get someone sent out. This person who came was in turn rude to me. It was determined that the floor above us had an AC unit that was leaking and it could?ve caused a serious issue if they continued to use the AC unit. Luckily it was getting cool enough not to use it, so they turned it off. The bubble didn?t get worse, but it remained. Flash forward to having moved out and on with our lives. Not a surprise, it took well over 30 days and several phone calls to get our security deposit back. But we did eventually get it. Be persistent. And since we have moved out, mysteriously the bouts of bronchitis, wheezing, and awful allergies and headaches have gone away, probably because we're away from the allergen (AKA MOLD). So stay far away from JMH managed properites because you don't want to know what you have coming your way!