The lady at the front is super nice and funny and very helpful. She will help you shop and find just what you are looking for or she will help you get something repaired. I have really only dealt with the repair side of this shop but she sure wanted to help me shop. Jonathan who does the repairs in the back does fantastic work. We had a situation where we needed something done in a hurry and Jonathan came through for us. They have been a big help to us and next time we need a repair we will definitely go there.