JVC helped me get justice when a local jeweler sold me a Rolex that turned out to be a ""Fauxlex"". Chief mediator Joanne Sperano was patient, capable and caring. She spent months working on a resolution to my case, which turned out to be a full refund from the merchant. I couldn't have hoped for a better outcome! If you have a legitimate complaint against a jeweler, JVC is a no-brainer.
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