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Jerry Kroll-State Farm Insurance Agent - 3 Reviews - 402 W Grand Pkwy S 100, Katy, TX - Business Insurance Reviews - Phone (281) 392-0505

Jerry Kroll-State Farm Insurance Agent

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402 W Grand Pkwy S 100
Katy, TX 77494
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(281) 392-0505
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Jerry Kroll-State Farm Insurance Agent - Katy, TX
Jerry Kroll-State Farm Insurance Agent - Katy, TX
Jerry Kroll-State Farm Insurance Agent - Katy, TX
Jerry Kroll-State Farm Insurance Agent - Katy, TX
Jerry Kroll-State Farm Insurance Agent - Katy, TX

Reviews

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Best

Used State Farm for over 6 years and been happy with our agent. We recently had a claim and the rep handled it well. Glad to see State Farm on Judy's Book.

Worst

I was originally provided a low quote on my auto and renters insurance. Everything was fine for the first three months, but then they began to remove discounts that were worked in...

Update for "Do not book through this agency" 6/27/2017

I experienced quite a few pricing discrepancies and clerical errors while working with this agency. After exploring many avenues to get them righted, I ultimately did reach a resolution with the firm. However, the ordeal went on for over a month, and took longer than it should have to be escalated within the agency. To be fair, I have not had issues with the insurance coverage itself at this time. This review is in regard to pricing inconsistencies, documentation errors, and the overall handling of the situation. more

Do not book through this agency 6/4/2017

I was originally provided a low quote on my auto and renters insurance. Everything was fine for the first three months, but then they began to remove discounts that were worked into the original quote. Additionally, they back-dated the changes to increase the cost by about $30 and $40 for the next two months, respectively. This was for a $140/month policy. I called and emailed multiple times, and they continued to take actions that were the opposite of what they told me they would do. I do not know if this has happened to anybody else, but please keep this in mind if you receive a low quote from them. As of this writing, I am still taking actions to resolve these pricing issues, and Jerry Kroll’s agency overall has been a terrible headache that is not worth the effort. more

Reliable 9/2/2015

Used State Farm for over 6 years and been happy with our agent. We recently had a claim and the rep handled it well. Glad to see State Farm on Judy's Book. more
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