We have purchased past cars from Jay Honda, however we will never be back there again. After a week of car shopping , trying to get out of my lease a few months earlier and dealing with several dealerships, this one had to be one of my worst experiences. A salesman contacted me by phone , quoted me prices and we had multiple conversations. I drove 30 minutes to the dealership and than the price he quoted me for monthly payments was at least 70 dollars higher than his phone quote . I tore up the credit application and left. We bought a car at Honda of Mentor , staff was helpful, professional and honest . They worked well with us to get us a deal that fit our budget and gave us a car we were happy with. It also appears that my last lease deal with Jay Honda may have been a little shoddy and poorly done. Last time I ever deal with Jay Honda !!!