Below you will find the last email sent to the president of Jasper Roofing that was absolutely no help in the problems that I have had with Jasper Roofing. I'm sure this review will not get any results either or even get posted. By the way if you have a swimming pool they will fill it with all types of debris including nails for you to clean yourself.
From: David Adams [mailto:email@example.com]
Sent: Tuesday, May 28, 2013 2:09 PM
Subject: Cust. Claim #24481; Insured: David Adams
What you don't understand is that everything since day one has been a miscommunication, mistype, misunderstanding or something else by a Jasper Contractor.
My original contract called for 26 sq. Barkwood, 25 year GAF shingles. Jasper installed 26 sq. of Owen Corning Supreme-Teak 25 years and then you want to send me another warranty because Jasper installed the wrong roof and I'm am expected to be fine with that. By the way, its not defaming your company if what I state is true and I have evidence to back it up. Can you provide me with something I signed stating that the color and name brand of the shingles would be changed. Also, they "forgot" to install the lead boots that were in the original contract.
And as far as an M.O. is concerned I do not have an M.O. but I'm now convinced that Jasper Roofing's M.O. is to sign a contract with a customer, change the terms of the agreement after the fact (without informed consent from the customer) and then put as many obstacles in the way of a solution as possible. Oh, and then threaten legal action.
As far as the legal system, I welcome you to do whatever you feel you need to do. Jasper did not install 26 sq. Barkwood, 25 year GAF shingles. I do not scare easily. I'm certainly not afraid of legal action from some big-time company that can't even hold up their end of a contract.
Are you still sure you don't want to provide me with the owner/agent's name? I can understand that also, considering you probably wouldn't want him to know how the company performs work outside the contract.
Fortunately for myself I have already moved on to more positive things like informing my lovely neighbors who I have years long relationships with exactly what kind of business Jasper Roofing conducts. And I will continue to do so because I take great joy in keeping other people from being ripped off by con-men like yourself.
Additionally feel free to post this review on your website since you claim to post reviews whether they are good or bad. I will certainly be posting it elsewhere on the internet.
Good Day Mr. President,
RESPONSE FROM Jasper Contractors Louisiana:
We understand you are upset because you wanted a 5 year labor warranty; however, as it states on the contract that you signed, the labor warranty is two years.
Customer Satisfaction Team