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Jainlee Inc - 4 Reviews - 5942 Peach St, Erie, PA - Gift Shops Reviews - Phone (814) 580-5523

Jainlee Inc

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5942 Peach St
Erie, PA 16565
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(814) 580-5523
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Gift Shops

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Reviews

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Best

I went here on a mission to buy the Vibram shoes because my neighbor had gotten them from this store. I drove over an hour hoping to find these shoes. The woman there was so sw...

Worst

The disrespectful and dismissive way Dave Kelbauth answered wontBhassled seems to bee Jainlee regular way of doing business; his example is faithfully followed by his employees. ...

Editorial review from Citysearch 2/6/2013

I recently dropped $120 on some danskos here. I was on the fence about the shoes but the ""professional"" shoe fitter there insisted that they were fitted right. She knew I was concerned and told me to put duct tape on the bottom so I could return them within 7 days if I didn't like them. Well that made them dangerously slippery. These are the worst shoes I have ever owned, and on top of that they customer service....there isn't any to speak of. I contacted the company and they told me to talk to the store. So no help what so ever. What was I told in the end after many emails, phone calls and conversations? I could donate them to a local charity. Thanks for nothing jainlee and dansko. more

Wonderful experience 9/13/2010

I went here on a mission to buy the Vibram shoes because my neighbor had gotten them from this store. I drove over an hour hoping to find these shoes. The woman there was so sweet. She is from overseas and is still learning English, but she was very helpful. She explained the differences between the running shoes that I was trying on. I was able to pick out the perfect pair in such short time, due to all the attention she gave me, that I had time for my three year old son to try on shoes also. We left happy with two pairs of shoes. more

CUSTOMERS NOT WELCOME AT JAINLEE 5/31/2010

The disrespectful and dismissive way Dave Kelbauth answered wontBhassled seems to bee Jainlee regular way of doing business; his example is faithfully followed by his employees. Early this month (May) I went to the Jainlee store. I was shocked at the dismissive treatment with which the store clerks met me. I was alone in the tiny store, yet was treated as if I was a nuisance. But here is the beauty of Capitalism: I took my business to another store! The best thing one can do is to take one's business to other stores, since Jainlee is not the only one that sells Crocs--AND let Crocs know the way customers are treated at Jainlee. Now, Mr. Kelbauth, how many of these ""40,000 happy customers"" returned to your store to purchase more items? Cons: EVERYTHING more

2 Sides To Every Story 10/28/2009

There are two sides to every story, I will give one regarding wontBhassled's Review. Pros: We Serve 40,000 Happy Customers a Year Cons: We Deal With Crazy People As Best We Can. more

WARNING: stay away from this poor excuse for a business 9/2/2009

If I could give zero stars I would!! The owner Dave Kelbauth is an arrogant rude man who yelled at me over the phone because I unfortunately bought a pair of $60 crocs and 1 week later the straps broke on BOTH pairs the same day (sounds like a defect to me) and he not only refused to cooperate by exchanging the shoes or even fixing them he told me ""It does not bother me in the least what I think of this store"" . Do yourself a favor and shop for crocs somewhere else. Currently I have written to the better business bearou, Crocs Inc, Jainlee Inc, and the Erie Times Newspaper. I am a smart consumer and will do my best to stop this guy from ripping people off. Please take your business elsewhere. Who knows how many people this guy has already ripped off. Pros: NOTHING Cons: RUDE owner and employees more
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Additional information

  • Hours:

    Sun 11am-5pm, Mon-Sat 10am-9pm
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