I showed up an hour before my appointment time, and offered to come back on time, but the staff insisted they were not busy and would help me. However, the lady who was helping us was not helpful at all. While browsing the dresses, I found a couple to try on, and the sales lady was no where in sight. My friend had to carry the dresses to the dressing room for me. Then, when I was ready to try them on, I stood around for 10 minutes waiting for the saleswoman to help me into the dress. Finally, my friend decided to help me. After I got into the first one, the saleswoman remarked to her colleague, ""look they are trying on dresses by themselves."" She did not help me to cinch the dresses in the back, or help me in and out of any of the dresses. I tried on a few and left. I would advise brides to be to avoid this shop, as there are many bridal shops in the area with better service and selection.