we adopted our car from The Jacksonville Humane Society and we had a pleasant experience. I remember when I first walked in i was a little intimidated but the staff made me feel at ease. They were very friendly in helping us find the perfect pet for our family. we had also once lost out dog before and the Jax humane society offered to put up flyers in the hopes that we would find her. They are a great organization and I urge those are contemplating getting a pet, to adopt one from a humane society to save an animal.