His desk girl is completely incompetent. Maybe if she spent more time ""attempting"" to figure out how to do a job versus searching for puppies and BS stuff online, she might be able to make a career out of answering phones. Shows what he is about hiring someone who is so completely incapable of even the smallest of tasks, makes you think about how many other areas he puts on a show in. I personally have no faith in this practice and don't recommend them to anyone. It is a shame, I had hoped it would have worked out. The ONLY reason I gave it two stars is because of the massage therapist. I recommend hiring her on a private basis and avoiding the rest of the group like the plague.