I have never witnessed this magnitude of incompetence from a tax service in all of my 30 years of paying into the system. These two are the most un-professional group of clowns that I have seen. They make the profession look like a vocational school training program. \r
They try to get you to leave confidential information at their office door if your foolish enough, they do not return calls, they take a month if your lucky to complete anything including returns, they have no secratary and feel no sense of urgency. They are a discrace to the hard working tax professionals that do try and do a good job, They would be the best advertisement for Quicken that I've seen in years! With the government trying to scrape up every dime that they can I'd advise anyone to stay away from these two fools or you might be sitting somewhere you might not want to be!\r
Pros: Cheap prices, you get what you pay for!
Cons: cust ser, no call back, no follow up, no secratary,lack of confidentiality, I'm running out of room