My son & his car were sent for a front end alignment because the engine cradle was replaced. Your tech said he couldn't do it because the front right ball joint was defective. ALL wearing parts were inspected before reassembly. I.E. the ball joint is not defective. I've worked with Daryl for many years & trust his opinion, but not your tech's. The tech cost you a sale. I come to your shop for the fair prices & quality work. Try fishing for work from another blonde, one who doesn't have a father that has been a mechanic for 40 years.