My son had a great experience! Dr. Jackie and the dental hygienist, Nikki, were great with my 4-year-old who was quite nervous. He loved his prizes and can't wait to come to come visit Dr. Jackie again. The office was very nice. There were computers for the children to play games on in the waiting room, which he liked a lot. The staff is very friendly and the ladies in the front were very accommodating to my schedule and helped me navigate insurance issues.