I've bought tires here on a few different occasions and had some minor repair work as well. I've always felt the staff quoted me fair prices and never tried to overcharge me. This is important because often I feel that women are taken advantage of at auto repair shops. On one occasion, I had minor work that needed to be completed on my car and they did it free of charge. They only asked that I consider them for my future car repair needs. I think they have a good eye on customer service and providing value to loyal customers.