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J & S Plumbing Inc. - 4 Reviews - 370 Bond St, Elk Grove Village, IL - Other Reviews - Phone (847) 752-6480

J & S Plumbing Inc.

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370 Bond St
Elk Grove Village, IL 60007
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(847) 752-6480
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Reviews

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Best

We had problems with a plumbing installation through one of the large discount home builders. The guys at J & S Plumbing came out within a couple of hours and fixed the probl...

Worst

We called J&S to come out and have look at some dampness we were having. It wasn't an emergency, but they said they'd send somebody by because they're usually in the area. The plu...

Be Aware 4/28/2009

Many companies will tell you what you want to hear in order to book the appointment, or even lie about when they will arrive. As consumers it is our responsibility to ask the right questions and ask for a firm comittment before agreeing to a service call. If a service company comes to your home they will charge you. If you expect them to come to your home for free, think again. There is too much overhead to cover. To pay an employee and the cost of operating a vehicle, insurance and so forth to drive around and give free estimates would mean that the few jobs which are sold would be much higher priced and not competetive. Ask about service call costs. Many times if there is a large job, say several thousands of dollars, there is a chance that a free estimate is available. If there is a large amont of work and money involved, a customer will need to have a thorough understanding of all that is to be done for that money. A few hundred dollars is not enough margin to pay a man to drive to a location for a free estimate on the chance that the job will not be given to the same company providing the estimate. Often the service call money will be applied to the job if the company providing the estimate is eventually used to perform the work. Bottom line, ask the right questions, write them down on a piece of paper before picking up the phone to be sure you cover the basics. An informed customer is the best customer. We consumers have a responsibility to be equal participants in the information gathering and organizing activity. Be smart, be assertive, be thorough and be patient. Good luck! more

Thanks! 11/27/2007

We had problems with a plumbing installation through one of the large discount home builders. The guys at J & S Plumbing came out within a couple of hours and fixed the problem. They were terrific. Thanks again! more

Not getting our business 9/27/2006

We called J&S to come out and have look at some dampness we were having. It wasn't an emergency, but they said they'd send somebody by because they're usually in the area. The plumber came by, spent about 20 minutes looking around and gave us a written estimate. He left and came back about 20 minutes or so later and told my wife she owed him $98 for the service call. She called them and they gave her the usual line about policy and was incredible rude, even belligerent about it. The plumber wouldn't leave until she paid. This isn't a way to do business. If you're going to charge for looking around and call it a service call, then be upfront about the charges. This is a thuggish way to do business. more

Great service ! 9/2/2005

I called them about my problem about 10 p.m. and in 1.5 hours a plumber was in my house fixing my broken pump . He did a really good job really fast ! It was night when was done and left to another job . Great service ! The plumber ( his name is Mike )was really nice and answered all my questions . I definetely will call this plumber again if anything else will happened with my pamp in a basement ! more
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Owner Message

  • J & S Plumbing Inc Provides Residential and Commercial Plumbing Services 24/7 Throughout Chicagoland Area. Residential Plumbing Services No matter where you are in the Chicagoland area, when you need honest, dependable residential plumbing services, you need the team at J & S Plumbing. Trust more than 25 years of experience today. Commercial Plumbing Services
    Get the plumbing services your business needs with minimal interruptions for your customers with J & S Plumbing. All of our work is backed by a 1-year warranty, with additional warranties available. Call 847-690-0384 for a FREE estimate. Emergencies are never welcomed. At J&S we understand and we are ready to respond quickly. From sump pumps, hot water heaters, bathtubs, toilets, sinks and faucetsto clogged drains, sewer back ups, gas pipes, water lines, and yes even those nagging leaks & drips. At J&S Plumbing we answer our phones 24/7/365. You will always speak to a live person to provide unparalleled emergency service for your plumbing repair needs.
    Just dial P L U M B E R from any Chicago-land area code to reach us now! That's 758-6237 from any area code in the Chicago area. Our plumbers are prepared to solve your problem quickly. Our service fleet is so large chances are we have a truck in your area now! Extreme weather events may cause: freezing pipes, flooding, power outages, and pump failures, so we staff additional crews and are ready to respond to your plumbing needs in advance. Just one more way we provide industry leading service and unmatched customer satisfaction.

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