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J&M Body Shop Broadway - 10 Reviews - 603 NE Broadway St, Portland, OR - Auto Repair & Service Reviews - Phone (503) 280-1983

J&M Body Shop Broadway

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603 NE Broadway St
Portland, OR 97232
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(503) 280-1983
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Reviews

( 4 )
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( 4 )

Best

BEST AUTO SHOP IN TOWN!! I bought myself a new 2012 Optima and two days after someone nicked my fromt passenger bumper. Broadway Body and Paint repaired it fast, making it look li...

Worst

What's $3,300? Pros: Car looked good afterwards Cons: Charged me $3,300 after insurance had already paid

Editorial review from Citysearch 2/10/2013

I took my car to broadway autobody and paint. I asked for an estimate to repair inside electrical problems due to an accident. I was told the ladys insurance company had to come ot and approve repairs! I signed a document stating they were to make the repair but they hide the document from me. After thinking about the shady move, I went and asked for a copy and was shocked they sought power of attorney over my insurance claims, etc.\r They havent started working on my vehicle yet so early in the morning i'm going to take possession of my car.\r I only wanted and asked for an ESTIMATE.\r I WOULD WATCH THEM! more

Editorial review from Citysearch 11/9/2012

I would not use this shop. They do not pay thier vendors. We have been trying to collect for invoices owed to our company for over a year. We now have to send them to a collection agency. more

Editorial review from Citysearch 8/6/2012

This isn't a tip so much as a thank you to them. I stopped by for a minor bumper scratch and they took care of it for a much much better deal than what a company on MLK wanted to charge $375 for. Very honest and friendly. Highly recommend. more

BEST AUTO SHOP IN TOWN!! I bought 3/16/2012

BEST AUTO SHOP IN TOWN!! I bought myself a new 2012 Optima and two days after someone nicked my fromt passenger bumper. Broadway Body and Paint repaired it fast, making it look like it never had happened. Thank you Broadway Body and Paint for your work, I will recommend anyone to come and do business at your location. more

very happy with the job Broadway Body 3/16/2012

very happy with the job Broadway Body and Paint did on my monte carlo ss. They detailed the whole vehicle so nice it looks like new. Verry nice customer service, prices very low and afordable unlike other places I look into getting work done at. more

DO NOT TAKE YOUR CAR HERE! 6/10/2011

DO NOT TAKE YOUR CAR HERE!!!! I truly mean this from the bottom of my heart. My fiance was in a car accident a few months back. We took our car here to get all the body work done. It was a disaster. First, they had our car for about 4 weeks, longer than was expected. Second, our insurance agent called and said, ""uh, are you going to go get your car?"" We had no idea it was ready. No call. Nothing. Third, when we got the car, there were a number of items that were still not fixed, but we were not informed of this when we picked it up. Unknowingly, we drove away with no covering for one of the fog lights. An error message on our dash popped up saying something was wrong with our headlight, and the whole left side of the car was not working (i.e. I could not roll the window down or adjust the side mirror). We called them and they said, ""oh uh yeah. The fog light cover is on order."" Well, thanks for telling us that when we picked the car up!!!! After 3 weeks of dealing with them to get us back into the shop to finish up the rest of the stuff, they still could not fix a few things and told us to go to Audi. They did say they would cover the charges at Audi for us. When Audi was done with their inspection, they asked us to come see something. Broadway Auto Body had GLUED our headlight back in. Audi headlights adjust when you are on an incline or decline. You cannot GLUE an adjustable headlight back into place. Our insurance company basically paid for Broadway to fix our car, and they did not follow through. And the insurance company doesn't care about the poor quality of service you get. They pay the shop when the shop notifies them of completed service. Broadway lied and obviously told them the car was finished because they were paid. We already reported them to the Better Business Bureau. I just don't see how you can run a business like they do. It was such terrible service. We were left disapointed and angry. WE WILL NOT TAKE OUR CAR BACK there. Absolutely NOT ever again. I am not even going to give them a chance to redeem themselves. I'll just take it down the road, as there are other auto body shops close by. And we still feel they owe us money for the service that has not been completed. Negative 10 stars on this one. more

Work on you customer service and communication. 5/5/2011

They did a good job repairing my car. However they said it would only take 3 days to fix my car. It took 9 days. Meanwhile I had to pay out of pocket for a rental car for an extra week. I wish they would have been up front with me. I had to pay 3 times as much for the rental car. My insurance gave them the estimated cost to repair the car. It wasn't until 5 days later they decided that they needed more money because they found more damage. The insurance guys told me that he saw the car and said it should be fixed by the end of the day. The car shop took 4 more days to fix it. They never called me to tell me the status of my car. I had to call them. Bad communicators! I will not go back and I will not reccomend them. more

The Worst of the Worst 6/29/2010

This Shop not only steals from their customers but the owner steals from his employees. Beware if you take your car there. You will be lied to by the owner and his office staff. He blames everything on everyone else when in fact Sam is the theif behind the scenes. Your car will not be fixed right. You will be double billed. When in fact Sam has cashed the checks. Cons: Riff Off 100% more

Beware Broadway Body & Paint 3/3/2010

We took our car into broadway auto to be repaired and given a quote. It took over a month for a simple fix that was going to take a week. We were over billed by 50 percent of the estimate. The we were lied to and given the run around please do not take your car here Beware this auto shop is a fraud contact the DOJ if it has happened to you to Cons: Unethical, overcharge, exceed repair time, more

Auto repairs. 2/17/2010

We have had the opportunity to use them twice for repairs (two different accidents about a year apart). They are friendly, courteous, accommodating, and when we had an issue the second time, they were quick to fix it and it hasn't come back. more

Beware of double-billing 11/16/2009

What's $3,300? Pros: Car looked good afterwards Cons: Charged me $3,300 after insurance had already paid more

Best Among the Rest 9/20/2008

I had a desperate need for AUTOBODY repair for the first time ever and didn?t know where to begin. When I need computer repairs I RESEARCH including reading REVIEWS, asking geeks, PHONE interviewing lots of people/shops/services. I?ve probably phone interviewed, meet or utilized every Google listings for computer/repair/portland/oregon twice. But, for car stuff I?m completely out of my depth.\r \r I didn?t trust what I was reading so I called an experienced auto parts guy I respect and trust, my mechanic and a local brake shop I know has integrity and ODDLY, without any prompting, they recommended Broadway Body & Paint [BB&P]. It got my attention since these men didn?t know each other or work within the general location of BB&P. I still did my usual phone interviewing several places. Then I called BB&P, went in, did the best interviewing I could and became convinced Broadway Body & Paint had the integrity and ability to do the best repairs possible.\r \r These guys were a breath more

I've done the research.... 9/20/2008

Pros: Polite. honest, top quality, rapid turnaround, fair prices... better than the rest... Cons: Hard to find these guys... it was all inside word of mouth and few reviews to read... so I wrote this... more
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Additional information

  • Hours:

    Sun Closed;Mon: 8:00 a.m.-5:00 p.m.;Tue: 8:00 a.m.-5:00 p.m.;Wed: 8:00 a.m.-5:00 p.m.;Thu: 8:00 a.m.-5:00 p.m.;Fri: 8:00 a.m.-5:00 p.m.;Sat Closed;
  • Payments:

    Cash, Visa, Master Card
  • Neighborhoods:

    Eliot, Northeast Coalition of Neighborhoods
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