Received from Eric in Durham-
Trent, I just wanted to share my satisfaction with you on the work that you did at my home. You have my permission to use this review in any of your marketing or publications. Thanks again for a super job on my roof.
""These guys are old school craftsmen who really know their stuff. When other roofing contractors offered us a labor warranty for two, five, or from one guy a 10 year warranty period (for an extra fee of course) I got a little suspicious.
If the shingles come with a 25 year warranty, why shouldn't the labor warranty be equal to that?
Well, that's what J. Trent said. I got a written, transferrable labor warranty (written in plain English) that says they will repair or replace any problems with workmanship used on my roof under the same terms as the shingle warranty.
I have no plans of ever going up on my roof again (and have confidence that the J. Trent crew won't be up there either.) Needless to say, I was impressed with this company, their quality, and their integrity. We'll be using them again for other stuff.""
Eric in Durham
Pros: Offered labor warranty as long as shingle warranty
Cons: Should have called them first