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J & S Trash SVC - 12 Reviews - 10814 Lucerne St, Houston, TX - Waste & Garbage Reviews - Phone (713) 635-2500

J & S Trash SVC

10814 Lucerne St
Houston, TX 77016
(713) 635-2500
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Main categories:

Waste & Garbage

Related categories:

Business to Business , Utilities


J & S Trash SVC - Houston, TX
J & S Trash SVC - Houston, TX


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J & S Trash Service has been serving the residential Houston area since 1974 and over the years we have been both successful and realized areas that need improvement in our servic...


This company is the worst garbage company in Houston. They do not pick up the garbage, they do not answer the phone. Their track record shows how bad they are. If you are an HOA e...

Editorial review from Citysearch 7/30/2012

They charge for recycling but aren't actually recycling what they are collecting in my neighborhood. I've seen them use the same truck for recycling as for trash and I've seen them go around to pick up the recycling and immediately go back around to pick up the trash. They're service otherwise is spotty at best. They have only a few good workers. more


J & S Trash Service has been serving the residential Houston area since 1974 and over the years we have been both successful and realized areas that need improvement in our services provided. Some of these online reviews are concerning to read as a business that prides itself on customer service. Complaints are opportunities to improve and grow to meet and exceed our customers expectations. In evaluating our service and the concerns presented to us, we have new management in place as of late 2010 and have seen improvement in many areas. As well, we have purchased 2 additional collection trucks to meet heavy demand and as back up in the event a service truck has a mechanical failure. In updating our website and publishing our hours of operations for the management team, residents will not feel a lack of communication. Thank you and we appreciate your business and we look forward to serving you now and in the future. more

Waste Service is Ideal 4/19/2012

I have lived in the Memorial Plaza subdivision for 15 years and I will say the waste service is ideal. Our garbage collection service has improved dramatically in the last year since they started collecting our trash. I am very pleased more

Oak Creek Neighbors want to Thank You J & S Trash Service! 4/16/2012

So my neighbor and I decided to give J & S Trash Services a high five and thank them for their diligence. There are too many ""neighbors"" who want to complain and be ugly, but we believe in complimenting a job well done! Any company that encourages and participates in Recycling & Great customer service and safety is important in my book. more

Oak Creek Subdivision Garbage Service Kudos! 4/15/2012

I wanted to compliment the recent service we have received in the Oak Creek subdivision from our garbage service company. We had winter, fall AND spring cleaning out everything and some days there were a lot of items to take away. The guys never left any trash behind and were always good about closing the gate so later in the day when I take my dog out in the yard she won't get out of the fence. more

Worst service in Houston 1/20/2012

This company is the worst garbage company in Houston. They do not pick up the garbage, they do not answer the phone. Their track record shows how bad they are. If you are an HOA even considering using this company, re-think it! They are horrible. it's like paying them for nothing! I am going to my next HOA meeting to discuss the end of their contract for my subdivision. completely irresponsible and totally unprofessional! more

Their Service 4/27/2010

Have had service with them for almost a year now and today was the first time I have had to call them. They picked up the phone on the second ring and Linda was very polite. I explained my problem and she quickly found a solution. Linda even called the trash truck operator on his cell phone to have him swing by my home and get my trash and the error was on MY part not theirs. Very happy with this level of service and can't understand why there are soo many negative comments about them. I guess some people will not give a new company a chance to work all the kinks and bugs out of their system before complaining. Thanks J&S for a job well done! Pros: Friendly,prompt, helpful more

Terrible waste/trash service 3/19/2010

First, no one acknowledges all the trash in my front yard sitting for a trash company to pick up, which they don't and everything in the pile is very acceptable to be picked up. Secondly, no one answers the phone which concides with the service thus far. No one picks up the trash and no one picks up the phone. When service is this bad and the association does nothing to help out is community, it makes you wonder if someone's pocket is being serviced by keeping such a terrible trash company. I work with the HOA's and I know of many trash companies willing to do the job they are paid to do. Just email me back and we can start on a positive note to cure the problem that many OCV homeowners are having. NO ONE IS PICKING UP THE TRASH AND ARE STILL BEING PAID FOR IT.... MAKES YOU WONDER. Pros: Haven't had service so there's nothing positive to say Cons: Do what you're paid to do. more

BAD IS NOT THE WORD! 11/23/2008

Our trash service is Tuesday and Friday. My trash is still setting out from Friday a week ago. Ten days! more

Not recommended. 9/29/2008

Our trash service is Monday and Thursday, and I can understand that with Hurricane Ike, trash service will be delayed, but Ike struck 3 weeks ago. Trash was picked up sometime last week, and we haven't had service since then. The entire neighborhood put their trash out on Thursday, 9/25/08, and on Monday 9/29/08 and nothing has been removed. This has also happened in the past without a natural disaster occuring. Would not recommend this service to anyone. more

Worst trash service ever! 9/8/2008

The worst trash service ever!!!!! Our trash service is Mondays and Thursdays. Pros: None! Cons: Everything! more

... 8/24/2008

. Pros: . Cons: . more

Terrible Service, Rude employees 6/4/2008

Our neighborhood contracted them in December and we have had multiple issues. Their staff is rude and their service is terrible. OUr trash days are Tuesdays and Fridays. It is Wednesday at 4:00 PM and our trash has not been picked up from yesterday. Their truck broke down and evidently they don't have a contingency plan in place for this. Also, their truck has leaked oil all over the streets of the neighborhood. Cons: No continency plan for broken vehicles, rude customer serivce more
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Additional information

  • Neighborhoods:

    East Little York/ Homestead, Northeast